Restaurant Operations Manager

2 weeks ago

Australia beBeeCustomerFocused Full time $90,000 - $120,000
Restaurant Operations Manager

We are seeking an experienced Restaurant Operations Manager to oversee the day-to-day operations of our restaurant, ensuring each guest has a positive and unforgettable experience.

  • Responsible for managing staff scheduling, inventory management, and customer service.
  • Supports the Restaurant Manager in strategic planning and decision making.
  • Ensures high standards of cleanliness, presentation, and safety are maintained.
  • Provides excellent customer service and handles any customer complaints or feedback.
  • Assists with financial management tasks such as cash handling and reporting.
  • Led by strong leadership skills, develops and mentors the front-of-house team.

The ideal candidate will have:

  • Proven work experience in a high volume setting as a Supervisor or Manager of a restaurant.
  • Great customer service skills and the temperament to match.
  • Ability to work with, mentor and develop a large team.
  • Comfortable setting priorities and assigning tasks as required.
  • Strong communication skills, a magnetic personality, and the ability to remain calm under pressure.

As a member of our team, you can expect:

  • Opportunities for training and career advancement.
  • A respected and organized restaurant environment.
  • Team-oriented work environment.
  • Discounts for staff when dining at our restaurants plus lots of other discounts.
About the Job

This is a key role in the overall success of our restaurant. The right candidate will be passionate about delivering exceptional customer experiences, leading and mentoring a team, and driving operational efficiency.

Responsibilities

Job Description: Oversee day-to-day restaurant operations, including staff scheduling, inventory management, and customer service.

Key Responsibilities:

  • Manage staff schedules, ensuring adequate coverage during peak periods.
  • Conduct regular inventory checks to prevent stock shortages and optimize ordering.
  • Implement effective customer service strategies to increase guest satisfaction.

Requirements:

  • 3+ years of experience in restaurant management or supervision.
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and lead a team.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A fun and dynamic work environment.

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