Customer Success Account Manager
2 weeks ago
Overview
At Microsoft, we're committed to empowering every person and organization on the planet to achieve more. As a Customer Success Account Manager, you'll play a key role in enabling quality solution delivery and health for our customers.
Your Key Responsibilities:
- Develop and maintain foundational relationships with key customer stakeholders and technical professionals to ensure seamless solution delivery.
- Guide and lead conversations to facilitate the achievement of customer business objectives, leveraging their investment in Microsoft.
- Prioritize engagements and support the delivery of program planning and customer-facing program reviews to address agreed-upon customer outcomes and account priorities.
- Cultivate strong internal stakeholder relationships to drive customer success and satisfaction.
- Stay up-to-date with Microsoft technology and services to translate customer interactions into tangible business impact and value.
About the Role:
This is an exciting opportunity to work on real-world projects in collaboration with teams across the world, while driving customer success and satisfaction. You'll be empowered to bring your solutions and ideas to life while working on cutting-edge technology.
Estimated Salary: $65,000 - $85,000 per year, depending on location and experience. We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for professional growth and development.
We're looking for:
- A highly motivated and results-driven individual with excellent communication and interpersonal skills.
- Someone with a passion for delivering exceptional customer experiences and driving business growth.
- A team player who can collaborate effectively with cross-functional teams to achieve common goals.
About Microsoft:
Microsoft's mission is to empower every person and organization on the planet to achieve more. We're committed to innovation, diversity, and inclusion, and we're looking for talented individuals who share our values and passion for making a difference.
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