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Country Road Concession Manager
2 months ago
We are seeking a highly skilled and motivated Concession Manager to join our team at Country Road Group. As a key member of our retail leadership team, you will be responsible for delivering exceptional store operations and customer experiences.
Key Responsibilities- Lead the team to deliver store operations excellence through effective stock management and loss prevention activities
- Coach and provide regular feedback to your team on understanding our products and how to be customer-led for the purpose of delivering an exceptional store experience
- Attract, engage, and retain talent, building team capability and strong succession planning for the success of your store and the Group
- Actively maintain a safe place to work for team members and everyone who visits our store with a focus on promoting wellbeing
- Build and maintain the store roster, ensuring the roster is compliant and balances the needs of the customer and team
- Understand the brand and business strategy and communicate to the team their part to play in delivering
- Role model CRG values to create and consistently build a team experience that encourages learning, ownership, and shared success
- A genuine desire to be part of the Country Road Group and alignment with our CRG Values
- Demonstrates a passion for fashion with a professional personal presentation
- Strong leadership skills in delivering an exceptional customer and team experience
- Ability to manage budgets, interpreting financial reports, and generating efficient rosters
- Experience managing the performance, productivity, training, and development of a team
- Ability to build and maintain customer relationships by delivering exceptional customer service
Country Road Group is a leading Australian retailer with a strong commitment to sustainability and social responsibility. We are proud to support local partnerships with Australian farmers, manufacturers, and First Nations communities.
We are a global business with over 600 store locations and 6,300 team members with a market-leading presence in Australia, New Zealand, and South Africa.
Our Retail Leaders come together each year for our National Retail Conference to drive connection between our brands and foster a culture of continuously learning and evolving.
We invest in leadership development programs to enable our Retail leaders to inspire their teams and lead our strategy.
We offer a competitive remuneration package and quarterly incentives available, as well as seasonal product allowances and generous discounts for you and your immediate family on all Country Road, Trenery, Politix, Witchery, and Mimco products.
