Concession Manager

4 weeks ago


North Melbourne, Victoria, Australia Country Road Group Full time
About the Role

We are seeking a highly skilled Concession Manager to join our team at Country Road Group. As a Concession Manager, you will be responsible for delivering the concession store's financial targets and company key performance indicators.

Key Responsibilities
  • Customer Centric Culture: Drive a customer-centric culture, creating a warm and meaningful in-store experience.
  • Commercial Acumen: Ensure the team has an understanding of all business objectives, with a clear focus on commercial acumen.
  • Team Empowerment: Inspire and empower your team through collaborative leadership, training, and development.
  • Collaboration: Work collaboratively with other Concession, Floor Managers, and Cluster Managers.
  • Cultural Values: Embody our key cultural values of; Customer Obsessed, Collaborative, Inspirational, Responsible, Dedicated To Quality.
Requirements
  • Passion for Retail: A passion for the retail industry, exceptional service, and a strong sense of personal style and presentation.
  • Leadership Experience: Proven experience in managing a fast-paced retail, hospitality, or similar business.
  • Financial Management: Ability to manage budgets, interpreting financial reports, and generating efficient rosters.
  • Team Management: Experience managing the performance, productivity, training, and development of a large team.
  • Operational Excellence: Operational excellence, experience with stock control, and visual merchandising.
  • Relationship Building: Ability to build strong relationships with stakeholders across the business.
About Country Road Group

Country Road Group is a design-led portfolio of premium brands providing everything needed for a modern lifestyle. We are committed to embedding sustainability into our business by improving traceability through our supply chain, working with suppliers that uphold high environmental standards, and maintaining responsible sourcing strategies for key raw materials.

Trenery is designed for women and men who appreciate the beauty of simple, sophisticated collections that are modern in approach and timeless in style. Designed in Melbourne, Trenery pieces are true staples in any wardrobe—grounded in considered design, traditional craftsmanship, and premium fabrications sourced from around the world.



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