Strategic Banking Director
2 days ago
We are seeking a highly skilled Strategic Banking Director to lead our Banking Department in Canberra, Australia. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our Canberra Branch and contributing to the broader strategic direction of our Banking Department.
Key Responsibilities- Oversee the day-to-day Canberra Branch operations
- Manage contractual and customer relationships with government banking customers and contribute to tender responses
- Provide advice and deliver reliable cost-effective services related to customers in line with the Department's business objectives
- Manage internal and external relationships and collaborate effectively with key stakeholders
- Provide support to the Banks executives as required
- Guide and assist Banking customers to ensure they meet the industry and government payments transformation strategy
- Contribute to the maintenance and improvement of policies, systems and processes, ensuring compliance as well as appropriate levels of quality assurance and control
- Create an RBA-values aligned culture, enabling an environment for high levels of employee engagement and achievement
- Experience dealing with other Government Agencies, organisations, or Reserve Bank departments
- Ability to handle sensitive and confidential information is essential
- Knowledge and experience with customer service principles, quality output and cost efficiency drivers
- Understanding of Service Level Agreements, data insights and outcomes
- Experience leading, developing and motivating a work area or project of employees who exercise independence in their work, as well as implementing strategy
We are a values-driven organisation that strives for excellence in our work and outcomes. We encourage intelligent inquiry and treat one another with respect, while promoting the public interest through our efforts. We are committed to creating a diverse and inclusive workplace and encourage applications from experienced candidates seeking workplace flexibility.
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