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Medical Administration Coordinator
2 months ago
Position Overview:
We are seeking a dedicated Medical Administration Officer to join our dynamic team at Icon Cancer Centre Australia. This role is pivotal in ensuring the smooth operation of our healthcare services, providing essential administrative support across various departments.
- Full-Time Role: This is a permanent position with Monday to Friday shifts, allowing for a work-life balance.
- Competitive Compensation: Enjoy an attractive hourly rate along with opportunities for professional growth and development.
Key Responsibilities:
- Greet patients and accurately collect personal information.
- Manage appointment scheduling efficiently.
- Prioritize and triage referrals to relevant departments.
- Handle incoming calls and address inquiries professionally.
- Process patient billing and maintain accurate financial records.
- Oversee the administrative care pathway for all patients.
- Safeguard and manage patient data with confidentiality.
- Utilize basic medical terminology effectively.
- Understand the fundamentals of health insurance and claims processing.
Candidate Profile:
- Previous experience in a hospital or healthcare reception setting is highly desirable.
- Proficient in using electronic practice management systems and standard office software.
- Comprehensive understanding of medical reception practices and hospital services.
- Ability to work independently while also thriving in a collaborative team environment.
- Strong interpersonal communication skills, capable of resolving sensitive issues with empathy.
- Commitment to fostering positive relationships with patients and colleagues.
- Willingness to engage in ongoing training and professional development.
About Icon Cancer Centre:
Icon Group is recognized as Australia's largest dedicated cancer care provider, with a commitment to delivering exceptional healthcare services. Our organization values diversity and inclusivity, striving to create a supportive workplace for all employees.
Benefits:
- Access to comprehensive training programs to enhance your career.
- Structured career pathways with competitive remuneration.
- Participation in a rewards program recognizing employee contributions.
- Flexible work arrangements to support personal needs.
- Opportunities for international career advancement.
We look forward to welcoming a new member to our team who shares our dedication to providing outstanding cancer care.
