Medical Administration Officer

4 weeks ago


Perth, Western Australia Icon Cancer Centre Australia Full time
About the Role

We are seeking a highly organized and compassionate Medical Administration Officer to join our team at Icon Cancer Centre Australia. As a key member of our administration team, you will play a vital role in ensuring the smooth operation of our centre.

Key Responsibilities
  • Provide exceptional patient care and support, ensuring a warm and welcoming experience for all patients and visitors.
  • Coordinate and schedule critical treatment appointments, ensuring timely and efficient delivery of care.
  • Manage and triage referrals for surgery, radiation, and medical oncology treatments, ensuring accurate and efficient processing.
  • Answer patient queries with empathy and professionalism, providing clear and concise information.
  • Ensure accurate and timely billing, handling daily banking and financial transactions with precision.
  • Track patient progress through their treatment, maintaining accurate and up-to-date records.
  • Maintain organized and secure patient records, adhering to strict confidentiality and data protection protocols.
  • Coordinate routine and unexpected maintenance tasks, ensuring the centre remains safe and well-maintained.
  • Liaise with contractors and external agencies, ensuring seamless delivery of services.
Requirements
  • Previous experience in a hospital, medical practice, or day procedure reception, with a strong understanding of medical reception and administration.
  • Excellent communication and problem-solving skills, with the ability to work independently and as part of a team.
  • Competence with Windows-based programs, including email and word processing software.
  • Basic knowledge of medical billing and health insurance claims, including Medicare, Private Health Insurance, and DVA.
What We Offer
  • A competitive salary and benefits package, including career-enhancing training and professional development opportunities.
  • A dynamic and supportive work environment, with a focus on delivering exceptional patient care and outcomes.
  • The opportunity to work with a leading cancer care provider, with a strong commitment to innovation and excellence.


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