Strategic Operations Lead

1 week ago

Melbourne, Victoria, Australia beBeeOperations Full time $200,000 - $230,000

Job Title: Strategic Operations Lead

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We are seeking a skilled Strategic Operations Lead to drive our pricing strategy and enhance customer experience. The successful candidate will play a pivotal role in driving sustainable growth and competitive advantage.

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Main Responsibilities:

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  • Owning end-to-end pricing decisions, including dynamic price adjustments, surge pricing models, and promotional campaigns.\
  • Conducting deep-dive analytics to evaluate pricing effectiveness, elasticity, and ROI, ensuring alignment with business goals.\
  • Collaborating with BI, Product, and other teams to design and implement scalable pricing frameworks.\
  • Maintaining market trends, competitor pricing, and regulatory changes to inform strategic adjustments.\
  • Developing segmentation strategies based on city dynamics, user behavior, and demand patterns.\
  • Identifying core user pain-points and working closely with regional and global teams to craft effective solutions using a wide range of levers.\
  • Presenting actionable insights and recommendations to senior stakeholders, driving data-backed decisions.\
  • Evaluating and implementing technical solutions to improve operational efficiency.\
  • Leading cross-functional teams to achieve business objectives.\
  • Implementing process improvements and best practices.\
  • Providing regular reporting and updates to stakeholders.\
  • Ensuring compliance with relevant laws and regulations.\
  • Collaborating with stakeholders to develop and implement business strategies.\
  • Mentoring and developing junior team members.\
  • Suggesting and implementing new technologies and tools to improve operational efficiency.\
  • Managing multiple projects simultaneously and prioritizing tasks effectively.\
  • Analyzing and interpreting complex data to make informed business decisions.\
  • Communicating effectively with stakeholders at all levels.\
  • Staying up-to-date with industry trends and emerging technologies.\
  • Providing input into the development of business cases and proposals.\
  • Representing the organization in external forums and events.\

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