Strategic Partnerships and Operations Lead

2 weeks ago

Melbourne, Victoria, Australia Wable Full time $90,000 - $120,000 per year

Location: Melbourne CBD (Hybrid: 3 days in office, 2 days remote)

Start Date: Mid-October 2025

Type: Full-time

Salary: 90k-120k + equity opportunities (commensurate with experience)

Neurodivergent Applicants Encouraged to Apply

About Wable

Wable is a social networking app designed to connect the neurodivergent community through friendship, dating, neuroinclusive jobs, venues, and support. Our mission is to combat loneliness and provide a safe and inclusive space where our community can make meaningful connections. We celebrate creativity, individuality, and authentic connection, and we're looking for team members who share our passion for building a supportive community on a global scale.

The Role

We're looking for an organized, proactive, and adaptable Strategic Partnerships and Operations Lead to oversee Wable's day-to-day operations, manage customer support, and grow strategic relationships. This hands-on role combines business operations, partnerships, customer support, financial oversight, and client management.

We encourage neurodivergent applicants to apply. If you thrive on managing diverse responsibilities, supporting users, driving partnerships, and contributing to a meaningful mission, we want to hear from you.

What You'll Do:

  • Oversee accounting and financial processes, including budgeting, invoicing, and reporting.
  • Prepare financial reporting and board updates in collaboration with the founder.
  • Manage customer support operations, ensuring prompt, helpful, and friendly service for Wable users.
  • Assist with submitting documentation for ASIC and other compliance requirements.
  • Help prepare shareholder updates with the founder.
  • Develop onboarding and support documentation for future employees.
  • Find and secure venues, workplaces, and support services that want to partner with Wable.
  • Manage advertising packages for clients, ensuring they receive value and strong ROI.
  • Provide general business support, including administration, process improvements, and workflow optimization.

What We're Looking For:

  • Strong attention to detail and ability to manage a wide range of responsibilities effectively.
  • Experience managing business operations, partnerships, customer support, or client accounts.
  • Knowledge of financial reporting, compliance, or administrative processes.
  • Excellent communication and relationship-building skills for partner, client, and customer engagement.
  • A proactive, problem-solving mindset with a passion for supporting neurodivergent communities.

Why Work With Us?

  • A workplace that embraces neurodiversity and celebrates individuality.
  • Hybrid working arrangement: 3 days in our Melbourne CBD office, 2 days from home.
  • Flexible work conditions tailored to how you work best.
  • A collaborative team where your ideas and contributions have a direct impact.
  • The opportunity to lead partnerships, manage customer support, and help grow Wable into a trusted platform for the neurodivergent community.
  • Opportunity to be part of a growing startup operational across the globe (Australia, New Zealand, US and UK).

How to Apply:

To apply, please submit the below to

  1. Your resume
  2. A cover letter explaining why you'd be a great fit for this role

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