IT Service Delivery Specialist

22 hours ago


Canberra, ACT, Australia Whizdom Recruitment Full time
Job Summary

We are seeking a skilled IT Service Delivery Specialist to join our team at Whizdom Recruitment. As a Client Support and Service Manager, you will be responsible for providing technical support and managing service requests for our clients.

Key Responsibilities:

  • Provide technical support for a range of IT issues, including hardware, software, and network problems.
  • Log and track service requests and incidents using the Jira ticketing system.
  • Process and manage service requests, including user account creation, access management, and software installations.
  • Maintain accurate and up-to-date records of client interactions, issue resolutions, and service requests.
  • Communicate effectively with clients to keep them informed about the status of their requests.

Requirements:

  • Security Clearance required: PV
  • Contract Length: 12 months + 2x 12 month extension
  • Location: ACT

About the Role:

This is a fantastic opportunity to work with a government client and contribute to the delivery of high-quality IT services. If you have a passion for IT and excellent communication skills, we encourage you to apply for this role.



  • Canberra, ACT, Australia HiTech Group Full time

    Job DescriptionJob Title: Service Delivery Support SpecialistJob Summary:We are seeking a highly skilled Service Delivery Support Specialist to join our team at HiTech Group. As a Service Delivery Support Specialist, you will play a critical role in supporting the delivery of core ITSM processes, including Incident, Problem, Change, and Knowledge...

  • Delivery Expert

    7 days ago


    Canberra, ACT, Australia ANC Delivery Professionals Full time

    About ANC Delivery ProfessionalsWe are a customer-first, retail experience partner dedicated to delivering exceptional experiences to our customers. Our team of delivery professionals is committed to going the extra mile to ensure that every delivery is a lasting smile.Job SummaryWe are seeking a reliable and customer-focused Delivery Professional to join...


  • Canberra, ACT, Australia Tasmania Full time

    About the RoleWe are seeking an experienced Operational IT Service Delivery Specialist to join our team at Tasmania. As the Operational ITSM Specialist, you will play a key role in maintaining the reliability of our environment and driving a culture of operational excellence.Key ResponsibilitiesDrive activities to maintain the reliability of the environment...


  • Canberra, ACT, Australia Tasmania Full time

    Job Title: Operational ITSM SpecialistAt Tasmania, we're seeking an experienced Operational ITSM Specialist to drive activities that maintain the reliability of our environment and support a culture of operational excellence. As a key member of our team, you will perform the role of Major Incident Manager on an on-call basis, ensuring timely detection,...


  • Canberra, ACT, Australia https:www.bebeejoin Full time

    Job DescriptionWe are seeking an experienced Application Service Delivery Specialist to join our team at Bebee. As a key member of our organization, you will be responsible for coordinating resources for service development, managing technology service design and maintenance, and developing service improvement plans.Key Responsibilities:Application Service...


  • Canberra, ACT, Australia Leidos Full time

    {"title": "Operational IT Service Delivery Specialist", "content": "Job SummaryAs a key member of our team, you will play a critical role in driving the reliability and resilience of our IT services. You will be responsible for maintaining a culture of operational excellence, performing as a Major Incident Manager on an on-call basis, and delivering...


  • Canberra, ACT, Australia Tasmania Full time

    Job DescriptionAs the Operational ITSM Specialist at Tasmania, you will play a pivotal role in maintaining the reliability of our environment and driving a culture of operational excellence. You will be responsible for performing the role of Major Incident Manager on an on-call basis, ensuring timely detection, investigation, and remediation of priority...

  • Delivery Specialist

    3 days ago


    Canberra, ACT, Australia CONDOR: by Distillery Software Full time

    About the RoleWe are seeking a skilled Delivery Specialist to join our agile multi-disciplined delivery and ongoing support team at Condor: by Distillery Software. As a key member of our team, you will be responsible for implementing our out-of-the-box solutions to meet our customers' specific requirements.Key ResponsibilitiesManage onboarding of new...


  • Canberra, ACT, Australia Zone IT Solutions Full time

    We are seeking a highly skilled Project Support Specialist to join our team at Zone IT Solutions. As a Project Support Specialist, you will play a critical role in assisting our project managers in the planning, coordination, and execution of projects.Key Responsibilities:Assist project managers in the development and implementation of project plans,...

  • Delivery Specialist

    6 days ago


    Canberra, ACT, Australia ManpowerGroup Full time

    About ManpowerGroupManpowerGroup is a world leader in innovative workforce solutions. Since 1965, we have been connecting Australians to meaningful work every day. Our strategic advantage, knowledge, capability, and networks enable us to uncover and nurture the best talent in the market. Our experienced industrial and technical sourcing specialists across...

  • Delivery Specialist

    1 week ago


    Canberra, ACT, Australia ManpowerGroup Full time

    About ManpowerGroupManpowerGroup is a world leader in innovative workforce solutions. Since 1965, we have been connecting Australians to meaningful work every day. Our strategic advantage, knowledge, capability, and networks enable us to uncover and nurture the best talent in the market. Our experienced industrial and technical sourcing specialists across...


  • Canberra, ACT, Australia Zone IT Solutions Full time

    We are seeking a highly skilled Project Support Specialist to join our team at Zone IT Solutions. As a Project Support Specialist, you will play a critical role in assisting our project managers in the planning, coordination, and execution of projects.Key Responsibilities:Assist project managers in developing and implementing project plans, ensuring timely...


  • Canberra, ACT, Australia PuroClean Certified Restoration Specialist Of Auburn Full time

    About the RoleWe are seeking an experienced Technical Specialist to join our team at PuroClean Certified Restoration Specialist Of Auburn. As a key member of our managed services delivery team, you will work onsite with our clients, providing strong technical leadership, mentoring your teammates, and building positive relationships with clients and...


  • Canberra, ACT, Australia Kinetic IT Full time

    Job SummaryWe are seeking a skilled Process Optimization Specialist to join our team at Kinetic IT. As a key member of our IT Service Management team, you will play a vital role in optimizing processes and driving efficiency within our IT Service Management (ITSM) and Service Integration environments.Key ResponsibilitiesReview, analyze, and refine processes...


  • Canberra, ACT, Australia Zone IT Solutions Full time

    We are seeking a highly skilled and motivated Desktop Support Specialist to join our team at Zone IT Solutions. As a key member of our Digital Services team, you will be responsible for providing technical support and assistance to our clients in a fast-paced environment.Key Responsibilities:Provide technical support and assistance to end users via phone,...


  • Canberra, ACT, Australia HiTech Group Full time

    Service Delivery Support OfficerHiTech Group is seeking a skilled Service Delivery Support Officer to join our team. As a key member of our IT Service Management team, you will play a critical role in ensuring the smooth delivery of our core IT services.Key Responsibilities:Assist in the operation of ITSM processes, including Incident, Problem, and Change...

  • Process Manager

    1 week ago


    Canberra, ACT, Australia Kinetic IT Full time

    Job SummaryWe are seeking a highly skilled Process Manager to join our team at Kinetic IT. As a Process Manager, you will play a key role in leading our Federal Government customer's enterprise Service Integration & Management (SIAM) framework.About the RoleThis is a permanent, full-time position based onsite in Canberra, ACT with some flexible working...


  • Canberra, ACT, Australia Zone IT Solutions Full time

    We are seeking to recruit Project Coordination Specialists to enhance our team. In this role, you will be instrumental in assisting project leaders throughout the entire project lifecycle.Key ResponsibilitiesAssist in project planning and execution to ensure timely deliveryMaintain comprehensive project documentation and reportsFacilitate communication...


  • Canberra, ACT, Australia PuroClean Certified Restoration Specialist of Auburn Full time

    About the RoleWe are seeking an experienced Technical Specialist to join our team at PuroClean Certified Restoration Specialist of Auburn. As a Technical Specialist, you will be responsible for providing technical leadership and expertise in Cisco networking and network security.Key ResponsibilitiesConfigure and manage Cisco routers, switches, and...


  • Canberra, ACT, Australia Zone IT Solutions Full time

    We are currently seeking an experienced Avaloq Technical Support Specialist to join our team at Zone IT Solutions. As an Avaloq Technical Support Specialist, you will be responsible for providing technical support and troubleshooting assistance for Avaloq-based systems and technologies.Key ResponsibilitiesProvide technical support and troubleshooting...