Operations Manager

4 weeks ago

Melbourne, Victoria, Australia Vicinity Centres Full time

Job Summary

The Assistant Operations Manager is a key role within Vicinity Centres, responsible for supporting the Operations Manager – Infrastructure & Integration in the operational management interfaces for property development and major projects. This position requires a strong focus on achieving best-in-class outcomes for customer experience, building integration, operation & reliability, safety in design, sustainability, and compliance against all Vicinity standards.

Key Responsibilities

  • Assist with reviewing relevant documentation sets and make recommendations to deliver best-in-class outcomes in line with the Chadstone business strategy and project goals.
  • Attend operational project interface meetings and conduct daily safety audit inspections to identify public interface risks.
  • Provide support for the 'Operations Manager – Infrastructure & Integration' and subject matter experts to exceed industry best practice for all health, safety, risk, and security components.
  • Ensure that project interfaces with active centre operations are executed to the highest possible standard every day for retailers, customers, and staff.
  • Assist with the review and acceptance of operational handover documentation and support the administration of the document repository.
  • Monitor, manage, and communicate upcoming scheduled works with centre management, retailers, and other relevant stakeholders.
  • Provide support for the 'Operations Manager – Infrastructure & Integration' on the defects and project close-out process post-project completion.

Requirements

  • Ambitious manager with a track record of achieving superior outcomes through a well-planned and innovative approach.
  • Experience of at least three years in a role in a relevant field.
  • Experience working in a large team with multiple departments.
  • Preferably have experience with leading a small team and can demonstrate leadership qualities.
  • Experience in the health and safety discipline is preferred and you will be unwavering in your approach to deliver a safe and healthy environment.
  • Solid understanding of relevant acts, legislation, and standards.
  • Experience in a role in the operations field that includes the management of retail and mixed-use assets and overall responsibility for an outgoings budget.
  • Demonstrate an ability to deliver a schedule of projects on time and budget.
  • Maintain a risk register and appropriate documentation in readiness for H&SE audits.

Why Vicinity?

Vicinity Centres offers a range of benefits to its employees, including flexible working options, birthday leave, purchased additional leave, $1,000 worth of VCX securities, internal mentoring program, and generous parental leave.

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