ICT Systems Leader
3 weeks ago
Role Overview
The ICT Service Manager position is a key role within the Department of Defence's Force Design Division, supporting the Portfolio Performance Measurement Directorate with the enhancement and sustainment of the CapabilityOne (C1) System.
C1 is an Information Communication Technology (ICT) system managing information related to the One Defence Capability System and the Defence Integrated Investment Program. As an ICT Service Manager, you will build relationships with stakeholders to resolve problems, drive improvements, and enhance processes.
You will assist in identifying reporting and dashboard requirements for the system support team and hold user forums to communicate technology services and updates. Additionally, you will manage C1 system training deliverables, including reviewing marketing materials, strategies, and plans.
About Our Team
The IPMB supports the highest-level decision makers in Defence and Government, delivering required outcomes for the Australian Defence Force. We provide independent analysis and advice on the Defence investment portfolio, directly supporting the Vice Chief of the Defence Force as Chair of the Investment Committee.
Our team is small yet influential, trusted to advise Defence on investment matters, offering a dynamic and flexible environment for leaders to work in an inclusive, diverse, innovative, and well-respected team.
Ideal Candidate Requirements
To succeed in this role, you must possess integrity, resilience, and a willingness to learn. You should be able to provide clear direction, manage end-to-end change, and contribute to an authentic workplace culture.
As a team player, you should be eager to learn new skills and share knowledge to benefit the team. Bringing a positive attitude and customer-centric approach, you will continuously improve the user experience.
Benefits and Opportunities
This role offers energy and integrity, contributing to a culture that promotes a shared sense of purpose. You will make an effective contribution towards high-impact outputs, learning about the Defence capability system along the way.
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