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Enhance Service Delivery and Efficiency

2 weeks ago

Brisbane, Queensland, Australia beBeeGovernance Full time $102,565 - $111,686
Administrative Process Improvement Officer

The role of Administrative Process Improvement Officer is critical in enhancing service delivery and operational efficiency within the Research Office.

  • Key responsibilities include:
  • Driving the development and implementation of efficient administrative processes to align with strategic objectives.
  • Contributing to continuous improvement by analysing workflows, identifying areas for innovation, and driving the optimization of research support services.
  • Leading and supervising a team of administrative officers, providing training and guidance to ensure consistent, high-quality documentation and service delivery within agreed timeframes.
  • Maintaining oversight of governance activities, including managing documentation, coordinating operational calendars, and ensuring content is standardised and consistent across platforms.