Hospitality Service Provider

1 month ago


Brisbane, Queensland, Australia Grupo Mantra Full time

Experience the vibrant atmosphere of South Bank in Brisbane with Mantra Southbank, a hotel that combines style, comfort, and convenience. Our 161 rooms, studios, and apartments are designed to make you feel at home, equipped with fully fitted kitchens, laundry facilities, and private balconies. Enjoy a culinary journey at our on-site Restaurant and Bar, which serves up delicious meals for breakfast, lunch, and dinner.

As a Room Attendant at Mantra Southbank, you will be responsible for providing exceptional guest service by ensuring the highest standards of cleanliness and maintenance in our rooms and public areas. Your attention to detail and commitment to quality will contribute to an unforgettable experience for our guests.

Your Key Responsibilities:

  • Deliver outstanding customer service by responding promptly to guest requests and resolving any issues that may arise.
  • Maintain a high level of cleanliness and organization in your assigned areas, adhering to our rigorous quality control standards.
  • Collaborate with the housekeeping team to achieve common goals and ensure seamless operations.
  • Be flexible and adaptable, working a variety of shifts over seven days, including mornings, afternoons, and evenings.

About You:

  • You have a keen eye for detail and a genuine passion for delivering exceptional guest experiences.
  • You possess excellent communication and time management skills, with the ability to work effectively in a fast-paced environment.
  • You are a well-rounded team player who is physically fit, comfortable working independently, and able to adapt to changing situations.
  • You are committed to maintaining a high level of productivity while consistently meeting or exceeding quality standards.

We Offer:

  • A competitive salary range of AU$35,000 - AU$45,000 per annum, depending on experience and qualifications.
  • The opportunity to join a dynamic and supportive team, with opportunities for career growth and professional development.
  • A comprehensive training program to equip you with the skills and knowledge necessary to excel in this role.
  • A recognition and reward system to acknowledge your contributions and achievements.


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