IT Support Specialist

2 weeks ago


Melbourne, Victoria, Australia beBeeITSupport Full time $90,000 - $123,000
Job Summary

We are seeking a skilled IT Support Specialist to join our team. The ideal candidate will possess excellent technical skills and be able to troubleshoot complex issues.

About the Role

The successful candidate will provide Level 2 and Level 3 desktop support, perform network patching, and assist engineers in troubleshooting issues.

Key Responsibilities:
  • Provide on-site support to users with Level 2 and Level 3 desktop issues.
  • Perform basic network maintenance tasks including patching and cable tracing.
  • Collaborate with network engineers to resolve complex issues.
  • Support Windows systems and troubleshoot problems.
  • Install applications using SCCM and Intune platforms.
  • Manage and resolve incidents using ITSM tools.
Requirements and Qualifications
  • Proven experience in desktop support or field services (Level 2/3).
  • Strong knowledge of Windows, SCCM, and Microsoft Intune.
  • Familiarity with network fundamentals.
  • Hands-on experience with ITSM tools.
  • Excellent problem-solving and communication skills.
Why Choose Us?

We value diversity, equity, and inclusion, creating an inclusive environment where employees can bring their full selves to work.

We put people first, believing in the power of diversity to drive innovation and valuing an inclusive culture.


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