IT Systems Administrator

6 days ago


Adelaide, South Australia Spend-Less Shoes Full time

About the Role:

We are seeking a highly motivated and detail-oriented IT Systems Administrator to join our team at Spendless Shoes. As a key member of our Information Technology Department, you will play a crucial role in ensuring seamless IT operations and supporting our company's growth.

Key Responsibilities:

  • Provide first point of contact for IT support and troubleshoot technical issues to resolution.
  • Log all incidents and service requests in our service desk system and prioritize multiple open cases.
  • Complete assigned tickets within required timeframes and respond to breakdowns.
  • Repair and replace equipment to maximize its lifespan and install/configure computer hardware, software, systems, networks, printers, and scanners.
  • Support the rollout of new applications and demonstrate commitment to a culture of service excellence and continual improvement.

Requirements:

  • Relevant tertiary qualifications in Information Technology or equivalent working experience.
  • Good communication skills, especially verbal, for resolving issues.
  • Experience with diagnosing hardware issues and basic understanding of networking topologies.
  • Problem-solving skills, decision-making, and ability to multi-task and meet deadlines.
  • Ability to work effectively as part of a team or autonomously and show initiative with new ideas and opportunities.
  • Ability to travel and work rotating weekend roster.

Desirable:

  • Minimum 1-2 years' experience in a similar role within a Service Delivery environment, support, and System Administration.
  • Knowledge of ERP, Finance, HR, WMS systems and internal infrastructure and systems maintenance, management/support.


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