
Motor Claims Specialist
6 hours ago
Vehicle claims management is a highly specialized field, and our company offers an exciting opportunity for those with the necessary skills and experience.
We are currently seeking a skilled Motor Claims Specialist to join our team in Sydney's CBD.
The Opportunity
In this role, you will be responsible for managing your own portfolio of motor recovery claims from start to finish. This includes coverage assessment, reserve setting, dispute resolution, and settlements.
You will work closely with brokers, clients, and legal representatives, implementing strategies to settle claims efficiently while upholding our reputation and that of our clients.
This is a great chance to be part of a high-performing claims team supporting major fleet operators across Australia and New Zealand.
Key Responsibilities:
- Manage a portfolio of recovery claims, including coverage assessment, reserve setting, dispute resolution, and settlements.
- Liaise with clients, third parties, insurers, solicitors, and other key stakeholders.
- Develop and execute recovery/settlement strategies to drive positive outcomes.
- Meet internal KPIs and service delivery standards.
- Ensure compliance with legal, SLA, and reporting requirements.
- Build and maintain strong internal and external relationships.
- Support the evolution of best-practice claims procedures and recovery initiatives.
About You
- Prefers minimum 12 months of experience in motor recovery or liability claims.
- Solid knowledge of Australian and New Zealand road rules.
- Understanding of the Insurance Contracts Act and General Insurance Code of Practice.
- Excellent communication and negotiation skills.
- High level of customer service and professional conduct.
- Strong attention to detail and ability to work autonomously.
- Team player with a proactive, results-focused approach.
- Full working rights in Australia.
- Willing to undergo or provide a recent Police Check.
Why Work with Us?
This is more than just a job - it's a career opportunity in a respected, expanding organization. You'll enjoy a supportive culture, meaningful work, and the chance to grow your expertise in a specialized and in-demand field.
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