Motor Claims Specialist

20 hours ago

Sydney, New South Wales, Australia beBeeCustomer Full time $90,000 - $120,000
Job Title

We are seeking a professional to provide exceptional customer service and manage motor claims efficiently.

  • Operational and customer experience for diverse stakeholders including customers, brokers, organisations, and partnerships.
  • Motor claims management in line with set procedures and policies, ensuring accurate documentation and prompt resolution.

About You:

  • Previous experience in motor or general insurance claims is advantageous but not essential.
  • Strong customer service skills with a highly empathetic approach.
  • A passion for making a difference and helping people in their time of need.
  • An engaging and courteous phone manner with the ability to type and talk concurrently.

About the Role:

  • We value resilience, innovation, and collaboration in our work environment.
  • Foster strong relationships with customers and service providers through excellent communication and problem-solving skills.

Skills: Case Management, Claims Settlement, Collaboration Tools, Communication, Critical Thinking, Customer Service, Data Privacy, Detail-Oriented, Insurance Policies, Managing performance, Prioritization, Problem Solving, Risk Assessments, Standards Compliance.

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