IT Support Specialist

4 days ago


Port Macquarie, New South Wales, Australia Axiom Technologies Full time

Axiom Technologies is a leading provider of IT services for medium to large-scale enterprises. We are seeking a skilled IT Support Specialist to join our team.

This role will involve providing onsite and on-call assistance to end-users within the organisation's desktop computing environment. The successful candidate will have excellent customer service skills and the ability to troubleshoot a range of technical issues.

Key responsibilities will include:

  • Troubleshooting hardware and software issues
  • Providing technical support for Windows and other operating systems
  • Installing and configuring software and hardware
  • Documenting and maintaining technical knowledge and best practices

Requirements:

  • 2+ years of experience in a similar role
  • Strong analytical and problem-solving skills
  • Excellent communication and customer service skills
  • Ability to work independently and as part of a team

Competitive salary and benefits package offered.

Responsibilities

  • Provide technical support for end-users
  • Troubleshoot hardware and software issues
  • Install and configure software and hardware
  • Document and maintain technical knowledge and best practices

Requirements

  • 2+ years of experience in a similar role
  • Strong analytical and problem-solving skills
  • Excellent communication and customer service skills
  • Ability to work independently and as part of a team

About Us

Axiom Technologies is a global IT services partner supporting medium to large-scale enterprises. We provide a range of services including IT support, project management, and business consulting.


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