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Client Service Supervisor

2 months ago


Sydney, New South Wales, Australia ISS PROPERTY SERVICES PL Full time
About the Role

We are seeking an experienced Client Service Supervisor to join our team in Sydney. As a key member of our operations team, you will be responsible for supervising and assisting the Manager with multiple government sites.

Your primary focus will be on assisting with day-to-day operational needs, meeting with clients to ensure effective cleaning services, and demonstrating a sound understanding of cleaning operations.

Key Responsibilities
  • Manage frontline employees' rosters, pays, and cleaning practices.
  • Liaise with clients and employees on a regular basis.
  • Conduct HSE experience in toolbox talks and risk assessments.
  • Provide professional presentation and customer service focus.
  • Develop and maintain strong working relationships.
  • Working knowledge of work health and safety.
Requirements
  • Experience in cleaning operations.
  • Experience in supervising team members.
  • Hold or be prepared to obtain a Certificate IV in Asset Maintenance.
  • Ability to work productively with limited supervision in a team environment or alone.
  • Must hold a driver's license.
  • Exceptional communication and technology skills.
  • Can-do attitude and willingness to jump in to ensure service delivery is achieved where required.
  • Must have full-time work rights.
  • Must have or be able to obtain WWC & NSW Police Clearance.
What We Offer
  • Attractive salary + super + use of car + fuel.
  • Onsite parking is available.
  • Opportunities to develop your career within our global organisation.
  • Access to staff discounts with partner companies.
  • You will form and develop an enormously successful team who outperform year on year.