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Sales Development Professional
2 weeks ago
Sales consultants play a vital role in delivering exceptional customer experiences with our diverse travel brands.
They guide guests through the holiday planning journey, providing personalized support via various channels.
By leveraging consultative selling techniques, sales consultants convert warm leads into bookings, driving revenue across multiple channels.
Key responsibilities include owning the sales pipeline in Salesforce, tracking follow-ups, and logging activity to drive conversions.
Staying up-to-date on travel products, brand promotions, and global trends is crucial for success in this role.
Key Responsibilities:- Provide personalized customer service via phone, email, and chat.
- Convert warm leads into bookings using a consultative approach.
- Own the sales pipeline in Salesforce, tracking follow-ups and logging activity.
- Stay updated on travel products, brand promotions, and global trends.
- A natural drive to close sales and exceed targets in a fast-paced environment.
- Resilience, energy, and a positive mindset in a high-performance setting.
- Strong communication and discovery skills.
- Confidence working with CRM systems and flexibility to work outside standard business hours.
This role requires adaptability during peak sales periods to maximize sales potential.
What Success Looks Like:- Consistently turning leads into confirmed bookings.
- Maximizing every opportunity through upselling and cross-selling.
- Delivering standout service leading to repeat business and referrals.
- Promptly following up on all leads.
The successful candidate will enjoy a range of benefits, including professional development support, wellbeing resources, paid volunteer days, and a personal development fund.