Resident Services Director

1 week ago

Noosa, Queensland, Australia beBeeRetirement Full time $120,000

Job Title: Retirement Living Manager

">Key Role: Retirement Living Manager

The key role of the Retirement Living Manager is to ensure residents are independent and secure, and village financial performance, maintenance of assets, and sales and marketing are managed in accordance with Southern Cross Care requirements.

Responsibilities:
  • Safety Management: Ensure fully functional emergency systems and procedures are in place for the Village.
  • Community Engagement: Act as village lead in interaction with residents, residents' committees, and local community engagement to support resident satisfaction.
  • Complaint Handling: Efficiently handle any incoming complaints.
  • Social and Activities Programs: Promote and support social and activities programs.
  • Strategic Direction: Contribute towards strategic direction of the village including sale and marketing collaboration, asset management, maintaining excellent knowledge of community needs and market trends.
  • Village Administration and Financials: Manage village administration and financials including reporting, budgeting, P&L, resident records.
  • Maintenance Coordination: Handle ongoing and preventative maintenance, gardening coordination in accordance with schedules.
  • Team Management: Manage, coach, and inspire your team to deliver exceptional customer service to our residents.
  • Workplace Health and Safety: Ensure compliance with Workplace Health and Safety policies and procedures.
  • Stakeholder Relationships: Develop and maintain excellent working relationships with internal and external stakeholders.

Requirements:

  • Sales and Marketing Qualifications: Sales and marketing qualifications (desirable).
  • Experience in Retirement Living: Previous experience within a Retirement Living environment.
  • Regulatory Knowledge: Strong understanding of the Retirement Villages Act and Residential Home Care Packages (desirable).
  • Leadership Experience: Minimum 5 years management experience.
  • Communication Skills: Ability to interact with our residents with respect, maturity, and empathy.
  • Leadership and Team Management: Strong leadership and team management skills.
  • Financial Planning: Demonstrated financial planning and budgeting experience.
  • Conflict Resolution: Excellent communication, organisation, and time management skills. Strong conflict resolution and negotiation skills.

  • Director of Seniors Services

    2 weeks ago

    Noosa, Queensland, Australia beBeeRetirement Full time $120,000

    Retirement Living Manager Position This role requires a strong understanding of the Retirement Villages Act and Residential Home Care Packages, as well as excellent communication, organization, and time management skills. The Retirement Living Manager is responsible for leading the team at our Noosa Waters Retirement Village in Noosaville.Key...

  • Retirement Living Director

    2 weeks ago

    Noosa, Queensland, Australia beBeeLeader Full time $120,000

    Leadership Opportunity in Retirement LivingJoin us as a seasoned professional to lead our team at a beautiful Noosa Waters retirement village. As the Retirement Living Manager, you will be responsible for ensuring the safety and security of residents while managing financial performance, maintenance, sales, and marketing efforts.Job DescriptionEnsure the...

  • Retirement Operations Director

    1 week ago

    Noosa, Queensland, Australia beBeeLeader Full time $115,600 - $137,400

    Key ResponsibilitiesThe successful candidate will lead our team at Noosa Waters Retirement Village, ensuring the village runs smoothly. Key responsibilities include:Ensuring the safety of the Village with fully functional emergency systems and procedures in place.Acting as the village lead in interaction with residents, residents' committees, and local...

  • Retirement Village Operations Director

    1 week ago

    Noosa, Queensland, Australia beBeeCaregiver Full time $104,999 - $124,999

    Retirement Living Manager Position Overview We are seeking a visionary leader to spearhead our retirement village, ensuring the well-being and satisfaction of our residents. The ideal candidate will possess exceptional leadership skills, a passion for delivering outstanding customer service, and a deep understanding of the retirement living sector. Key...

  • Food Services Assistant

    2 weeks ago

    Noosa, Queensland, Australia Arcare Aged Care Full time

    Join to apply for the Food Services Assistant role at Arcare Aged Care2 days ago Be among the first 25 applicantsJoin to apply for the Food Services Assistant role at Arcare Aged CareGet AI-powered advice on this job and more exclusive features.About ArcareAs one of Australia's leading aged care providers, we have over over 50 residences in QLD, NSW, and...

  • Food Services Assistant

    2 weeks ago

    Noosa, Queensland, Australia Arcare Aged Care Full time

    Join to apply for the Food Services Assistant role at Arcare Aged Care2 days ago Be among the first 25 applicantsJoin to apply for the Food Services Assistant role at Arcare Aged CareGet AI-powered advice on this job and more exclusive features.About ArcareAs one of Australia's leading aged care providers, we have over over 50 residences in QLD, NSW, and...

  • Food Services Assistant

    2 weeks ago

    Noosa, Queensland, Australia Arcare Aged Care Full time

    OverviewFood Services Assistant - ArcareCasual opportunity | Minimum Rates $27.10 - $29.39 per hour | Immediate startAbout ArcareAs one of Australia's leading aged care providers, we have over 50 residences in QLD, NSW, and VIC, with more on the way Our core focus is the relationship between residents, colleagues, and family members, with our residents and...

  • Food Services Assistant

    2 weeks ago

    Noosa, Queensland, Australia Arcare Aged Care Full time

    OverviewFood Services Assistant - ArcareCasual opportunity | Minimum Rates $27.10 - $29.39 per hour | Immediate startAbout ArcareAs one of Australia's leading aged care providers, we have over 50 residences in QLD, NSW, and VIC, with more on the way Our core focus is the relationship between residents, colleagues, and family members, with our residents and...

  • Luxury Guest Services Manager

    1 week ago

    Noosa, Queensland, Australia beBeeHospitality Full time $120,000 - $135,000

    Job OverviewWe are seeking an experienced hospitality professional to lead a high-energy team, curating unforgettable local experiences and delivering exceptional moments with effortless flair.The ideal candidate will be responsible for managing guest relationships, coordinating amenities and special requests, and ensuring seamless service delivery.Key...

  • Sales Director

    2 weeks ago

    Noosa North Shore, Queensland, Australia Paxus Full time

    This range is provided by Paxus.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$230,000.00/yr - A$250,000.00/yr Direct message the job poster from Paxus Permanent Opportunity with a Global Consulting Company Competitive salary package A global consulting company is on the...