Retirement Operations Director

1 week ago

Noosa, Queensland, Australia beBeeLeader Full time $115,600 - $137,400
Key Responsibilities

The successful candidate will lead our team at Noosa Waters Retirement Village, ensuring the village runs smoothly. Key responsibilities include:

  • Ensuring the safety of the Village with fully functional emergency systems and procedures in place.
  • Acting as the village lead in interaction with residents, residents' committees, and local community engagement to support resident satisfaction.
  • Efficient handling of incoming complaints and promoting social and activities programs.
  • Contributing towards the strategic direction of the village including sale and marketing collaboration, asset management, and maintaining excellent knowledge of community needs and market trends.
  • Managing village administration and financials, including reporting, budgeting, P&L, and resident records.
  • Handling ongoing and preventative maintenance, gardening coordination according to schedules.
  • Managing, coaching, and inspiring your team to deliver exceptional customer service to our residents.
  • Ensuring compliance with Workplace Health and Safety policies and procedures.
  • Developing and maintaining excellent working relationships with internal and external stakeholders.
Requirements

The ideal candidate will possess:

  • Sales and marketing qualifications (desirable).
  • Previous experience within a Retirement Living environment.
  • Strong understanding of the Retirement Villages Act and Residential Home Care Packages (desirable).
  • Minimum 5 years management experience.
  • Ability to interact with residents with respect, maturity, and empathy.
  • Strong leadership, management, and operational team support skills.
  • Proven experience in managing internal and external clients, contractors, and consultants.
  • Demonstrated financial planning and budgeting experience.
  • Excellent communication, organization, and time management skills.
  • Strong conflict resolution and negotiation skills.

What makes you suitable for this role?

  1. Sales and marketing qualifications (desirable).
  2. Previous experience within a Retirement Living environment.
  3. Strong understanding of the Retirement Villages Act and Residential Home Care Packages (desirable).
  4. Minimum 5 years management experience.
  5. Ability to interact with residents with respect, maturity, and empathy.
  6. Strong leadership, management, and operational team support skills.
  7. Proven experience in managing internal and external clients, contractors, and consultants.
  8. Demonstrated financial planning and budgeting experience.
  9. Excellent communication, organization, and time management skills.
  10. Strong conflict resolution and negotiation skills.

  • Retirement Village Operations Director

    2 weeks ago

    Noosa, Queensland, Australia beBeeCaregiver Full time $104,999 - $124,999

    Retirement Living Manager Position Overview We are seeking a visionary leader to spearhead our retirement village, ensuring the well-being and satisfaction of our residents. The ideal candidate will possess exceptional leadership skills, a passion for delivering outstanding customer service, and a deep understanding of the retirement living sector. Key...

  • Retirement Village Manager

    2 weeks ago

    Noosa, Queensland, Australia Southern Cross Care Full time

    Join a supportive and friendly team working together to make a real difference not only for the people we care for, but also each other Southern Cross Care QLD have an opportunity for an experienced Retirement Living Manager to lead the team at our beautiful Noosa Waters Retirement Village in Noosaville.What can Southern Cross Care Queensland offer you?Full...

  • Retirement Village Manager

    3 weeks ago

    Noosa, Queensland, Australia Southern Cross Care Full time

    Join a supportive and friendly team working together to make a real difference not only for the people we care for, but also each otherSouthern Cross Care QLD have an opportunity for an experienced Retirement Living Manager to lead the team at our beautiful Noosa Waters Retirement Village in Noosaville.What can Southern Cross Care Queensland offer you?Full...

  • Retirement Village Manager

    3 weeks ago

    Noosa, Queensland, Australia Southern Cross Care Full time

    Join a supportive and friendly team working together to make a real difference not only for the people we care for, but also each otherSouthern Cross Care QLD have an opportunity for an experienced Retirement Living Manager to lead the team at our beautiful Noosa Waters Retirement Village in Noosaville.What can Southern Cross Care Queensland offer you?Full...

  • Retirement Living Manager

    6 days ago

    Noosa, Queensland, Australia Southern Cross Care Queensland Full time

    Overview Join a supportive and friendly team working together to make a real difference not only for the people we care for, but also each other Southern Cross Care QLD have an opportunity for an experienced Retirement Living Manager to lead the team at our beautiful Noosa Waters Retirement Village in Noosaville. What SCCQ offers youFull time...

  • Retirement Living Manager

    7 days ago

    Noosa, Queensland, Australia Southern Cross Care Queensland Full time

    OverviewJoin a supportive and friendly team working together to make a real difference not only for the people we care for, but also each otherSouthern Cross Care QLD have an opportunity for an experienced Retirement Living Manager to lead the team at our beautiful Noosa Waters Retirement Village in Noosaville.What SCCQ offers youFull time permanent key...

  • Retirement Living Manager

    3 weeks ago

    Noosa, Queensland, Australia Southern Cross Care Queensland Full time

    Join to apply for the Retirement Living Manager role at Southern Cross Care Queensland1 day ago Be among the first 25 applicantsJoin to apply for the Retirement Living Manager role at Southern Cross Care QueenslandGet AI-powered advice on this job and more exclusive features.Southern Cross Care Queensland provided pay rangeThis range is provided by Southern...

  • Retirement Living Manager

    2 weeks ago

    Noosa, Queensland, Australia Southern Cross Care Queensland Full time

    Join to apply for the Retirement Living Manager role at Southern Cross Care Queensland1 day ago Be among the first 25 applicantsJoin to apply for the Retirement Living Manager role at Southern Cross Care QueenslandGet AI-powered advice on this job and more exclusive features.Southern Cross Care Queensland provided pay rangeThis range is provided by Southern...

  • Director of Seniors Services

    2 weeks ago

    Noosa, Queensland, Australia beBeeRetirement Full time $120,000

    Retirement Living Manager Position This role requires a strong understanding of the Retirement Villages Act and Residential Home Care Packages, as well as excellent communication, organization, and time management skills. The Retirement Living Manager is responsible for leading the team at our Noosa Waters Retirement Village in Noosaville.Key...

  • Resident Services Director

    1 week ago

    Noosa, Queensland, Australia beBeeRetirement Full time $120,000

    Job Title: Retirement Living Manager">Key Role: Retirement Living ManagerThe key role of the Retirement Living Manager is to ensure residents are independent and secure, and village financial performance, maintenance of assets, and sales and marketing are managed in accordance with Southern Cross Care requirements.Responsibilities:Safety Management: Ensure...