Retirement Village Operations Director

1 week ago

Noosa, Queensland, Australia beBeeCaregiver Full time $104,999 - $124,999
Retirement Living Manager Position Overview We are seeking a visionary leader to spearhead our retirement village, ensuring the well-being and satisfaction of our residents. The ideal candidate will possess exceptional leadership skills, a passion for delivering outstanding customer service, and a deep understanding of the retirement living sector. Key Responsibilities:
  • Develop and implement strategies to enhance resident satisfaction and engagement.
  • Foster strong relationships with residents, their families, and external stakeholders.
  • Collaborate with the team to create and deliver engaging social programs and activities.
  • Oversee the administration and financial management of the village, ensuring compliance with relevant laws and regulations.
  • Maintain accurate records and reports, providing valuable insights for decision-making.
  • Coordinate maintenance and upkeep of the village, ensuring a safe and comfortable environment for residents.
  • Recruit, train, and develop a high-performing team, promoting a culture of excellence and customer-centricity.
Required Skills and Qualifications:
  • Minimum 5 years of management experience in the retirement living sector.
  • Proven track record of delivering exceptional customer service and satisfaction.
  • Strong leadership and communication skills, with the ability to inspire and motivate others.
  • Proficiency in financial management, budgeting, and reporting.
  • Ability to work collaboratively with the team to achieve common goals.
  • Strong analytical and problem-solving skills, with the ability to think critically and creatively.
Benefits:
  • Competitive salary and benefits package.
  • Opportunity to make a real difference in the lives of our residents.
  • Collaborative and dynamic work environment.
  • Ongoing training and development opportunities.

About Us

We are a Catholic not-for-profit organisation dedicated to providing compassionate care and inclusive services to vulnerable members of our community. Our mission is to provide a quality of care and accommodation that meets the needs of all who place their trust in us.

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