
Retirement Village Operations Director
1 week ago
- Develop and implement strategies to enhance resident satisfaction and engagement.
- Foster strong relationships with residents, their families, and external stakeholders.
- Collaborate with the team to create and deliver engaging social programs and activities.
- Oversee the administration and financial management of the village, ensuring compliance with relevant laws and regulations.
- Maintain accurate records and reports, providing valuable insights for decision-making.
- Coordinate maintenance and upkeep of the village, ensuring a safe and comfortable environment for residents.
- Recruit, train, and develop a high-performing team, promoting a culture of excellence and customer-centricity.
- Minimum 5 years of management experience in the retirement living sector.
- Proven track record of delivering exceptional customer service and satisfaction.
- Strong leadership and communication skills, with the ability to inspire and motivate others.
- Proficiency in financial management, budgeting, and reporting.
- Ability to work collaboratively with the team to achieve common goals.
- Strong analytical and problem-solving skills, with the ability to think critically and creatively.
- Competitive salary and benefits package.
- Opportunity to make a real difference in the lives of our residents.
- Collaborative and dynamic work environment.
- Ongoing training and development opportunities.
About Us
We are a Catholic not-for-profit organisation dedicated to providing compassionate care and inclusive services to vulnerable members of our community. Our mission is to provide a quality of care and accommodation that meets the needs of all who place their trust in us.
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