Front Desk Coordinator

2 weeks ago

KalgoorlieBoulder, Australia beBeeReception Full time $55,000 - $70,000
About Us

We comprise leading Australian tourism brands in Discovery Parks and the loyalty program G'day Rewards.

Our organisation employs more than 2000 people Australia-wide. We have the largest park network in the country, offering an amazing customer journey.

The Role

We are seeking a Receptionist to be the welcoming face of our park.

  • Key Responsibilities:
  • Providing a high standard of customer service
  • Transferring reservations from Corporate Rosters to RMS
  • Processing guest check-ins and outs
  • Accurately using the park booking system to make reservations and manage accounts
  • Coordinate with the Housekeeping team to track readiness of accommodation
  • Supply guests information regarding property and local areas of interest
  • Completing the day-to-day office administration
  • Maintain excellent relationships with the park teams, residents and guests
Requirements
  • Essential Skills and Qualifications:
  • Previous Front Office experience within the hospitality industry
  • Passionate about delivering exceptional Guest experience
  • Proficient computer skills, including knowledge of RMS or comparable Reservation Booking System
  • Excellent communication and interpersonal skills
  • Ability to handle cash transactions accurately
  • Strong organisational skills and attention to detail
  • Enthusiastic and positive attitude
  • Flexibility to work weekends, public holidays, and evenings as needed
  • Current drivers licence essential
Benefits
  • Discounted accommodation at over 300 holiday parks nationally
  • Discounts with our partners
  • Service recognition awards
  • Access to Employee Assistance Program
  • Internal promotions and opportunities

Please submit your application if you are an enthusiastic and customer-oriented individual looking for a dynamic role in the hospitality industry.

Candidates must consent to a Federal Police Clearance before receiving a job offer.

This role may involve extensive manual handling tasks.

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