Sales and Client Engagement Specialist

4 days ago

NewcastleMaitland, Australia beBeeDisability Full time $60,000 - $80,000

Immerse yourself in a fulfilling career as a customer-centric professional.

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We are seeking an energetic, positive, and self-driven individual to join our niche customer-centric brand. You will play a crucial role in delivering exceptional customer experiences to clients, focusing on disability insurance products.

Your Key Responsibilities:

  • Customer Service: Serve as the primary point of contact for customers, responding to inquiries and addressing concerns via phone, email, and other communication channels.
  • Relationship Building: Build and maintain strong relationships with customers, demonstrating a genuine commitment to their satisfaction and proactively identifying opportunities to enhance their overall experience.

What We Are Looking For:

  • Exceptional Communication Skills: Ability to clearly convey complex information.
  • Compassionate Approach: Genuine desire to assist others and make a positive impact.
  • Strong Problem-Solving Abilities: Capacity to think critically and creatively to resolve issues and meet client needs.
  • Attention to Detail: Excellent organisational skills, with the ability to manage multiple tasks and priorities in a dynamic environment.

A Rewarding Environment:

  • Supportive Work Culture: Inclusive, flexible, and values work-life balance.
  • Competitive Remuneration: Competitive salary and variable rewards.
  • Wellbeing Program: EAP, annual influenza vaccination, and annual wellbeing reimbursement to support individual wellness.
  • Volunteer Opportunities: Support opportunities to make a difference in your local community.
  • Reward and Recognition Program: Monetary rewards and additional leave.
  • Great Office Location: Great office in Newcastle with free secure parking provided.

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