Customer Service Representative

1 month ago


Canberra, ACT, Australia Parliament of Australia Full time

We are seeking a highly skilled and motivated Customer Service Representative to join our team at the Parliament Shop. As a key member of our team, you will be responsible for providing exceptional customer service to visitors and building occupants, promoting products, and undertaking point of sale transactions.

Key Responsibilities:

  • Provide high-quality customer service to visitors and building occupants
  • Support the Parliament Shop through customer service, product promotion, and point of sale transactions
  • Understand and support the strategic direction for the Parliamentary Engagement Branch
  • Participate in learning and professional development programs to enrich your knowledge and develop skills
  • Perform administrative tasks and other duties as required by the management team

Requirements:

  • Confident verbal and interpersonal communication skills
  • Ability to work in a team environment
  • Willingness to wear a uniform
  • Ability to obtain and maintain a current working with vulnerable people card
  • Ability to obtain and maintain a Baseline Vetting (Protected/Restricted) security clearance

What We Offer:

  • A competitive remuneration package
  • Access to flexible work arrangements
  • Ongoing opportunities to learn and develop new capabilities
  • Free secure underground parking
  • Free gym membership and access to recreational facilities

Salary: $56,928.00 to $65,136.00 per annum



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