Customer Service Representative
4 weeks ago
We are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at the Parliament Shop. As a key member of our sales team, you will be responsible for providing exceptional customer service to visitors and building occupants, promoting products, and undertaking point of sale transactions.
Key Responsibilities:
- Provide high-quality customer service to visitors and building occupants
- Support the Parliament Shop through customer service, product promotion, and point of sale transactions
- Understand and support the strategic direction for the Parliamentary Engagement Branch
- Participate in learning and professional development programs to enrich your knowledge and develop skills
- Perform administrative tasks and other duties as required by the management team
Requirements:
- Ability to obtain and maintain a current working with vulnerable people card
- Ability to work on a roster where weekend, public holidays, and some after-hours work may be required
- Willingness to wear a uniform
- Ability to pass a medical prior to commencing work
- Ability to obtain and maintain a Baseline Vetting (Protected/Restricted) security clearance
About Us:
We proudly provide innovative, unified, and client-focused services to the Australian Parliament and parliamentarians. We are a values-driven department, placing our values at the heart of everything we do. Our people are employed in a broad and unique range of professional, customer service, and trade-based roles, all joined by a shared purpose: to make an enduring contribution to Australia's parliamentary democracy.
What We Offer:
- Access to flexible work arrangements
- Ongoing opportunities to learn and develop new capabilities
- A competitive remuneration package
- Free secure underground parking
- Free gym membership and access to recreational facilities
- On-site childcare, banking services, post office, value-for-money dining options, and more
Salary:
The salary range for this position is $56,928.00 to $65,136.00 per annum.
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