Customer Service Coordinator

13 hours ago


Brisbane, Queensland, Australia beBeeCustomerService Full time $65,000 - $90,000

Job Opportunity

Description of the Position

We are seeking a highly motivated and skilled individual to fill the role of Customer Service Coordinator. The ideal candidate will possess excellent communication skills, a positive attitude, and experience in customer service.

In this position, you will be responsible for providing exceptional customer support, resolving issues efficiently, and maintaining a high level of customer satisfaction.

  • Main Responsibilities:
  • Answering phone calls and responding to customer inquiries
  • Utilizing SAP to process orders, locate products, and verify stock availability
  • Managing backorders and coordinating with suppliers to ensure timely delivery
  • Collaborating with team members to achieve common goals
  • Performing administrative tasks, including invoicing and filing
  • Providing product information and making recommendations to customers
  • Liaising with warehouse and sales staff to facilitate order fulfillment
  • Requirements:
  • Friendly and able to work effectively in a team environment
  • Adaptable and willing to learn new skills quickly
  • Potential for growth and development in purchasing and other key business areas


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