
Strategic Testing Leader
5 days ago
We are seeking a skilled professional to lead our testing initiatives and drive strategic projects that improve customer experience.
- Key Responsibilities:
- Create and implement test strategies, estimate resources, and timeframes for completion
- Build effective connections with stakeholders to understand business drivers/requirements and assert acceptance criteria
- Lead and develop an effective team by promoting testing best practices, upskilling testing capabilities, and aligning to organisational values
- Develop and manage strong working relationships within the Tester Community and across all communities
Our purpose is to Open up a World of Opportunity. We leverage our expertise, capabilities, breadth, and perspectives to provide opportunities for our customers and colleagues through global connectivity. This enables us to bring together the people, ideas, and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities, and the planet we share.
We serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, and Global Private Banking. Process Implementation and Change is an important function of our organisation's International Wealth and Premier Banking (IWPB) team, helping to achieve global and local strategic goals through project delivery.
In this role, you will be responsible for improving testing capabilities within IWPB Australia – Process Implementation and Change Team, aiming to achieve our organisation's strategy. You will lead and drive strategic projects to improve customer experience by expanding and enhancing our digital servicing propositions across all channels, displaying excellent interpersonal skills to build quality relationships within the team and with internal stakeholders, being goal-driven, and able to perform efficiently and effectively in an agile environment.
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