Outpatient Support Specialist

4 days ago

Sydney, New South Wales, Australia beBeeSupport Full time $68,000 - $70,000

We are seeking an exceptional individual to join our team as a Key Support Associate.

About the Role

This is a fantastic opportunity to work in a dynamic outpatient setting, providing high-quality administrative support and delivering excellent customer service. As a Key Support Associate, you will be the first point of contact for patients, families, and carers, contributing to a positive patient and visitor experience.

Key Responsibilities
  • To deliver a high standard of customer service and administrative support in an outpatient environment.
  • To act as a first point of contact for patients, families, and carers, promoting a positive patient and visitor experience.
  • To support centralised administrative processes across outpatient clinics, ensuring seamless delivery of services.
Requirements
  • A minimum of previous customer service experience with proven ability to demonstrate emotional intelligence.
  • Familiarity with or understanding of Medicare billing processes within public healthcare settings.
  • Proficiency in computer skills and software packages, including those used within NSW Health or external organisations.
Benefits

This role offers a unique chance to develop your skills and contribute to the success of our outpatient services. You will have the opportunity to work in a fast-paced environment, collaborating with experienced professionals to provide exceptional patient care.

What We Offer

As a valued member of our team, you can expect:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive work environment that encourages growth and innovation.

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