Outpatient Support Professional

3 days ago


Sydney, New South Wales, Australia beBeeAdministrative Full time $68,338 - $70,468
Job Overview

The Administrative Officer Level 3 plays a pivotal role in providing exceptional support and customer service within the outpatient services.

About the Role
  • Deliver high-quality administrative support and customer service to patients and staff, fostering a positive experience.
  • Support various outpatient services across the facility, focusing on Patient and Family Centred Care principles.
Key Responsibilities
  • Answer patient inquiries and resolve issues promptly and professionally.
  • Manage patient records with confidentiality, ensuring accuracy and precision.
  • Provide administrative assistance to healthcare professionals, including preparing medical documents and reports.
  • Develop processes to enhance efficiency and effectiveness in the outpatient services.
Ideal Candidate
  • Candidates must be able to work effectively in a fast-paced environment, prioritizing tasks to meet deadlines.
  • Demonstrated ability to communicate professionally with patients, staff, and external agencies.
  • Excellent organizational and time management skills, with attention to detail and accuracy.
Requirements
  • All candidates must have full working rights within Australia.
  • Applicants must be flexible to work varying shifts, including mornings, afternoons, evenings, and weekends.
  • Proven ability to provide excellent customer service and work effectively as part of a team.
Benefits
  • Access to free courses, qualifications, and coaching through education programs.
  • Opportunity for extra tax savings through salary packaging and novated leasing.
  • Accrued day off each month, paid parental leave & annual leave loading.


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