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Outpatient Support Specialist
2 weeks ago
About Us
We are seeking a highly skilled Administrative Officer to join our team in an outpatient setting.
This role offers the opportunity to deliver exceptional customer service and administrative support, ensuring a positive experience for patients, families, and carers.
As part of our Ambulatory Care Business Unit, you will play a key role in delivering high-quality care and contributing to the success of our team.
Delivering a high standard of customer service and administrative support in an outpatient setting
Acting as a first point of contact for patients, families, and carers; contributing to a positive patient and visitor experience
Supporting centralised administrative processes across outpatient clinics
Your Skills and Qualifications
We are looking for candidates with:
Previous customer service experience and high emotional intelligence
Practical experience with or understanding of Medicare billing in a public hospital
Experience with computers and software packages, including within NSW Health
Benefits
You will enjoy a range of benefits, including:
Allocated Day Off (ADO) each month, paid parental leave and annual leave loading
Salary packaging and novated leasing for potential tax savings
Access to free courses, qualifications, and coaching via Sydney Education
Confidential Employee Assistance Program (EAP) for staff and families
Health benefits including free annual influenza vaccination, discounted Fitness Passport membership, and access to telehealth nutrition and wellness resources