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Outpatient Support Specialist

2 weeks ago


Sydney, New South Wales, Australia beBeeAdministrative Full time $68,250 - $70,235

About Us

We are seeking a highly skilled Administrative Officer to join our team in an outpatient setting.

This role offers the opportunity to deliver exceptional customer service and administrative support, ensuring a positive experience for patients, families, and carers.

As part of our Ambulatory Care Business Unit, you will play a key role in delivering high-quality care and contributing to the success of our team.

  • Delivering a high standard of customer service and administrative support in an outpatient setting

  • Acting as a first point of contact for patients, families, and carers; contributing to a positive patient and visitor experience

  • Supporting centralised administrative processes across outpatient clinics

Your Skills and Qualifications

We are looking for candidates with:

  • Previous customer service experience and high emotional intelligence

  • Practical experience with or understanding of Medicare billing in a public hospital

  • Experience with computers and software packages, including within NSW Health

Benefits

You will enjoy a range of benefits, including:

  • Allocated Day Off (ADO) each month, paid parental leave and annual leave loading

  • Salary packaging and novated leasing for potential tax savings

  • Access to free courses, qualifications, and coaching via Sydney Education

  • Confidential Employee Assistance Program (EAP) for staff and families

  • Health benefits including free annual influenza vaccination, discounted Fitness Passport membership, and access to telehealth nutrition and wellness resources