Front Desk and Housekeeping Assistant
2 weeks ago
We are seeking a highly motivated and proactive individual to join our team as a Front Desk and Housekeeping Assistant. This role will involve providing exceptional customer service to our guests, while also maintaining the cleanliness and organization of our property.
About the Role:
The ideal candidate will have previous experience in customer service and commercial cleaning, with excellent communication skills and the ability to work well under pressure. They will be flexible and able to work a variety of shifts, including nights, weekends, and public holidays.
Key Responsibilities:
- Provide excellent customer service to guests, responding to their queries and resolving any issues in a timely and professional manner.
- Maintain the cleanliness and organization of the property, including communal spaces, bathrooms, and accommodation rooms.
- Monitor and replenish stock, ensuring that the property remains well-stocked and clean.
- Work collaboratively with the front desk and housekeeping teams to achieve a high level of customer satisfaction.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional development and career advancement.
- A supportive and inclusive work environment.
- Access to benefits and discounts across the YHA national network of properties.
How to Apply:
If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, please submit your application.
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