Customer Service Ambassador

4 weeks ago


Hobart, Tasmania, Australia Grupo Mantra Full time

At Art Series Hotels, we're passionate about delivering exceptional guest experiences. As a Customer Service Ambassador, you'll play a key role in ensuring our guests feel welcome and valued throughout their stay.

Key responsibilities include:

  • Providing personalized service to guests, responding to their needs and resolving any issues promptly
  • Managing front office tasks, including check-in, check-out, and guest account maintenance
  • Sharing local knowledge and recommendations with guests to enhance their stay

We're looking for someone with strong communication skills, a passion for delivering exceptional service, and a genuine interest in the hospitality industry. Previous experience in a similar role is advantageous, but not essential.

As a valued member of our team, you'll have the opportunity to work in a dynamic and supportive environment, with a focus on continuous learning and development.



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