Client Services Manager

7 days ago


Adelaide, South Australia TEG Full time
Client Services Manager

An exciting opportunity has arisen for a Client Services Manager to join our Ticketek team based in Adelaide.

Ticketek is part of TEG, a global leader in live entertainment, ticketing, and technology.

About TEG

TEG includes Ticketek, Ovation, TEG Dainty, TEG Live, Eventopia, Qudos Bank Arena, TEG Venues, Softix, Life Like Touring, The Entertainment Store, Brickman Exhibitions, Nice Events, Propaganda, MJR Presents, Handsome Touring, TEG Theatrical and TicketWorld, TicketCharge, Ticketek Marketplace, TEG Sponsorship and VIP Now.

We believe in creating a place where our people can do their best work.

Key Responsibilities:

  • Client Relationships: Partnering with Clients to discuss event ticketing build requirements and time frames.
  • Event Operations: Build and maintain events within the Ticketing System as well as manage ticketing operations on event day.
  • Event Marketing and Promotions: Collaborate with internal and external leads to ensure marketing and promotional strategies are implemented ahead of time and fulfilled as planned.
  • Business Development: Work with the State Manager and your team to innovate and provide value-added services and solutions to Clients that increase ticket sales and build brand and event profile.

Requirements:

  • Have a passion for live events.
  • Demonstrate a client-focused attitude, being a true ambassador for our brand.
  • Be a team player willing to strive to deliver exceptional results.
  • Possess attention to detail.
  • Be able to troubleshoot and problem solve.
  • Communicate with style and professionalism, across all levels of business relationships, both internally and externally.

Benefits:

  • Birthday Leave
  • Gym Membership Perks
  • Free Advice and Support (EAP)
  • Flu Vaccinations
  • Learning Opportunities and support
  • Company Paid Parental Leave
  • Complimentary tickets to selected events
  • Going the Extra Mile (GEM) Awards and Service Award
  • Opportunities to support our community and partners

TEG is an Equal opportunity employer committed to embracing a diverse and inclusive work environment.



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