Luxury Hotel Management Professional

1 day ago

Sydney, New South Wales, Australia beBeeDuty Full time $60,000 - $80,000
Job Opportunity

We are seeking an experienced Duty Manager to join our Front Office team in a full-time capacity.

About the Role

The successful candidate will be responsible for actively resolving guest complaints and challenges, leading by example when attending to guest requests, compiling and checking daily record sheets, guest accounts, receipts and vouchers using Opera Cloud, and assisting food and beverage department during all day services where required.

Key Responsibilities
  • Resolve guest complaints and challenges in a professional manner
  • Lead by example when attending to guest requests, being proactive and resourceful
  • Compile and check daily record sheets, guest accounts, receipts and vouchers
  • Assist food and beverage department during all day services
  • Reply to guest reviews on OTA and social networks
  • Perform general front office administration duties
  • Complete daily accounting data entry and reconciliation
  • Develop and motivate the Front Office team
  • Act as a role model for the Front Office team
Requirements
  • Experience in a similar role within a 4 to 5-star hotel environment
  • Exceptional customer service skills, communication, presentation and time management skills
  • Previous experience with a property management and point of sales system preferably Opera and MICROS
  • A friendly and outgoing personality
  • A willingness to use initiative and strong problem solving skills
  • Strong analytical skills with a high level of computer literacy and accuracy
  • Attention to detail and understanding of basic accounting processes
  • A strong background knowledge in both Front Office and Reservations
  • Senior First Aid Certificate
  • Responsible Service of Alcohol (RSA)
  • Availability to work across a rotating roster including weekends, public holidays, early mornings, late evenings, and overnight shifts as required
  • Unlimited work rights in Australia
What We Offer

We offer a competitive salary and benefits package, along with opportunities for career advancement and professional growth.

This is a fantastic opportunity to advance your career and skills in a luxury hotel environment.

  • Luxury Hotel Manager Position

    2 days ago

    Sydney, New South Wales, Australia beBeeLeadership Full time $120,000 - $180,000

    Hotel Leadership OpportunityTake the helm as a seasoned hotel manager and steer our luxury boutique hotel towards unparalleled success. With an experienced team at your disposal, you will be responsible for leading all aspects of hotel operations under our esteemed brand flag.Lead a diverse and capable operations team to drive business performance by...

  • Luxury Hotel Manager

    2 days ago

    Sydney, New South Wales, Australia beBeeLuxury Full time $109,222 - $118,418

    About our companyWe are a collective of individuals who strive to be the best, push ourselves to new heights and treat each other with kindness and respect.Our team members around the world create amazing experiences for our guests, residents and partners through a commitment to luxury with genuine heart.We believe in recognizing familiar faces, welcoming...

  • Luxury Hotel Operations Manager

    2 days ago

    Sydney, New South Wales, Australia beBeeLuxury Full time $60,000 - $80,000

    Job Title: Luxury Hotel Operations ManagerJob Description:We are seeking a highly skilled and experienced Luxury Hotel Operations Manager to oversee the hotel's overnight operations.The successful candidate will be responsible for ensuring a smooth, secure, and exceptional guest experience. This includes managing Front Office operations, handling late...

  • Luxury Hotel General Manager Wanted

    3 days ago

    Sydney, New South Wales, Australia beBeeGeneralManager Full time $300,000

    Hotel Leadership OpportunityA high-end hotel property in Australia seeks an experienced General Manager to lead the hospitality investment group's luxury hotel operations.Key ResponsibilitiesOversee daily hotel operations and ensure exceptional guest service.Build and maintain strong relationships with high-value clients, particularly those from China.Manage...

  • Luxury Hotel Service Professional

    4 days ago

    Sydney, New South Wales, Australia beBeeHospitality Full time $45,000 - $65,000

    About This RoleThis is an opportunity to join a luxury hotel team as a Food and Beverage Attendant.The role involves providing excellent service to guests in the hotel's dining areas.As a key member of our team, you will have the chance to work with exclusive clientele and gain valuable experience in the hospitality industry.Key ResponsibilitiesKey...

  • Luxury Hotel Manager Wanted

    3 days ago

    Sydney, New South Wales, Australia beBeeHospitality Full time $120,000 - $240,000

    Senior Hotel Manager OpportunityWe are seeking a seasoned Senior Hotel Manager to lead our high-end hotel property in Sydney. As a leader with strong hospitality experience and bilingual skills, you will oversee daily operations, ensure exceptional guest service, and drive revenue growth through targeted marketing and sales strategies.About the RoleOversee...

  • Luxury Hotel Operations Manager

    4 days ago

    Sydney, New South Wales, Australia beBeeOperations Full time $75,000 - $105,000

    Hotel Operations ManagerWe are seeking a highly skilled and experienced Hotel Operations Manager to oversee the smooth operation of our hotel during the overnight hours. The ideal candidate will have a proven track record of delivering exceptional customer service, ensuring guest satisfaction, and maintaining a high level of safety and security for all...

  • Luxury Hotel Sales Professional

    6 days ago

    Sydney, New South Wales, Australia beBeeReservation Full time $55,000 - $95,000

    Immerse yourself in a unique guest experience with unparalleled service at Capella Sydney.Our luxury hotel is designed by world-renowned architects and features authentic flavors imaginatively reinvented. From lavish amenities to magnificent architecture, our spirit is holistic and generous.The ideal candidate will excel in selling the hotel and providing...

  • Luxury Hotel Guest Services Specialist

    6 days ago

    Sydney, New South Wales, Australia beBeeLuxury Full time $56,231 - $84,447

    Job OverviewWe are seeking a skilled Guest Service Agent to provide exceptional luxury service to guests at our esteemed hotel.Key Responsibilities:Assist guests with their requirements and respond promptly to their requests.Provide personalized, efficient, and courteous service to all guests during check-in, check-out, and throughout their stay.Process...

  • Luxury Hotel Night Operations Manager

    4 days ago

    Sydney, New South Wales, Australia beBeeLeadership Full time $100,000 - $120,000

    Key Hotel Operations RoleThe Key Hotel Operations Role is a crucial position responsible for ensuring the seamless operation of our hotel during nighttime hours.Daily Responsibilities:Deliver exceptional guest experiences and respond promptly to their needs.Manage nightly audits, resolve guest complaints, and build relationships to drive continuous...