Elective Services Coordination Specialist

1 week ago


Heidelberg, Victoria, Australia Austin Health Full time
About the Opportunity

We are seeking two experienced Administration Assistants to join our dynamic team at Surgery and Endoscopy Access, part of the Division of Surgery, Anaesthesia, and Procedural Medicine at Austin Health.

Job Summary

This is an exciting opportunity for full-time or part-time positions available (please specify your preference in your application) with hours between 0800am-0430pm, Monday to Friday. The roles are currently fixed until July 2025.

Main Responsibilities
  • Providing effective phone support and acting as the main point of contact for Surgical and Endoscopy Access inquiries.
  • Delivering excellent customer service to all stakeholders, ensuring a positive experience.
  • Supporting Liaison Nurses and Clinical Nurse Consultants in their daily duties.
  • Managing administrative tasks, including accurate data entry and record-keeping.
  • Applying a flexible and innovative approach to work processes.
About You
  • You will have excellent communication skills and a strong commitment to providing outstanding patient care.
  • You'll bring energy, drive, and a proactive attitude to your work, with a keen interest in developing your skillset.
Requirements
  • A demonstrated commitment to Austin Health's values: Our Actions Show We Care, We Bring Our Best, Together We Achieve, We Shape the Future.
  • Proven excellence in customer service and communication, both verbal and written.
  • Strong time management and prioritization skills.
  • The ability to work autonomously and as part of a dynamic team.
  • Developed computer and administrative skills, with a focus on accurate data management.
What We Offer

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

  • Greater take-home pay through generous salary packaging.
  • A suite of wellness initiatives designed to support you, including discounts on fitness memberships and health insurance, and a comprehensive wellbeing program.
  • Mentoring and career development opportunities.
  • Onsite childcare, easy access via public transport, car parking and end of journey facilities for cyclists.
Salary Information

The estimated annual salary range for this role is $60,000-$80,000 per year, depending on qualifications and experience.



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