Guest Service Representative

5 days ago


Canberra, ACT, Australia Hyatt Corporation Full time

About the Role

As a Guest Service Officer at Hyatt Hotel Canberra, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay. You will be responsible for handling guest check-ins and check-outs, responding to guest inquiries, and resolving any issues that may arise.

Key Responsibilities

  • Provide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Handle guest check-ins and check-outs, ensuring accuracy and efficiency in processing transactions.
  • Respond to guest inquiries and requests, providing information and assistance as needed.
  • Work collaboratively with other hotel staff to ensure seamless service delivery.

Requirements

  • Good communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic computer skills and knowledge of hotel software.
  • Availability to work a variety of shifts, including evenings and weekends.

What We Offer

  • A competitive hourly rate.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.
  • Access to employee benefits and discounts.

About Hyatt

At Hyatt, we care for people so they can be their best. We are a company that was built by family and is committed to providing exceptional service to our guests. We are passionate about creating memorable experiences and are looking for like-minded individuals to join our team.



  • Canberra, ACT, Australia Hyatt Corporation Full time

    About the RoleAs a Guest Service Officer at Hyatt Hotel Canberra, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay. Your role will involve handling guest check-ins and check-outs, responding to guest requests, and providing information about the hotel and its amenities.Key...


  • Canberra, ACT, Australia Hyatt Corporation Full time

    About the RoleAs a Guest Service Officer at Hyatt Hotel Canberra, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay. You will be responsible for handling guest check-ins and check-outs, responding to guest inquiries, and resolving any issues that may arise.Key...


  • Canberra, ACT, Australia Accor Full time

    Job DescriptionKey Responsibilities:Manage the arrival and departure of guests at our hotel, ensuring a seamless experience.Provide exceptional customer service by responding to guest requests efficiently and courteously.Maintain a high level of professionalism and accuracy with all accounting functions.Communicate with housekeeping, reservations, and...


  • Canberra, ACT, Australia Accor Full time

    Job DescriptionKey Responsibilities:Manage the arrival and departure of guests at our hotel, ensuring a seamless experience.Provide exceptional customer service by responding to guest requests efficiently and courteously.Maintain a high level of professionalism and accuracy with all accounting functions.Communicate with housekeeping, reservations, and...


  • Canberra, ACT, Australia Hyatt Corporation Full time

    About the RoleAs a Guest Service Officer at Hyatt Hotel Canberra, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay. You will be responsible for handling guest check-ins and check-outs, responding to guest requests, and providing information about the hotel and its amenities.Key...


  • Canberra, ACT, Australia Accor Full time

    Job DescriptionKey ResponsibilitiesManage the arrival and departure of guests at our hotelProvide exceptional customer service by responding to guest requests efficiently and courteouslyMaintain a high level of professionalism and accuracy with all accounting functionsCommunicate with housekeeping, reservations, and maintenance departments to ensure all...


  • Canberra, ACT, Australia Hyatt Corporation Full time

    About the RoleAs a Guest Service Officer at Hyatt Corporation, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay. Your role will involve handling guest check-ins and check-outs, responding to guest inquiries, and resolving any issues that may arise.Key ResponsibilitiesGreet...


  • Canberra, ACT, Australia Hyatt Full time

    {"title": "Guest Service Officer", "description": "About the RoleWe are seeking a highly motivated and customer-focused Guest Service Officer to join our front office team at Hyatt Hotel Canberra - A Park Hyatt Hotel. As a key member of our team, you will be responsible for creating a warm and welcoming experience for our guests through exceptional service...


  • Canberra, ACT, Australia Hyatt Corporation Full time

    About the RoleAs a Guest Service Officer at Hyatt Corporation, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay. Your role will involve handling guest check-ins and check-outs, responding to guest inquiries, and resolving any issues that may arise.Key ResponsibilitiesGreet...


  • Canberra, ACT, Australia Grupo Mantra Full time

    Mantra Chatswood is a thriving business and shopping district hotel, located 10km north of Sydney's CBD. The hotel offers contemporary, apartment-style accommodation, featuring 165 Studio, one and two-bedroom apartments, each stylishly decorated and equipped to cater to all Sydney accommodation travel needs.About the Role:Oversee the daily operations of the...


  • Canberra, ACT, Australia Meriton Group Full time

    About the RoleWe are seeking a highly skilled and experienced Guest Service Agent to join our team at Meriton Suites in Canberra.As a Guest Service Agent, you will play a vital role in delivering exceptional service to our guests. You will be provided with comprehensive training to equip you with the necessary skills and knowledge to excel in this role.You...


  • Canberra, ACT, Australia Hyatt Corporation Full time

    {"title": "Guest Service Officer", "description": "About the RoleAt Hyatt, we care for people so they can be their best. As a Guest Service Officer, you will be part of a team that provides exceptional service to our guests. Your role will involve greeting guests in a friendly and hospitable manner, handling check-ins and check-outs, and providing...


  • Canberra, ACT, Australia Accor Apartments & Realty Full time

    About the Role:As a Guest Service Agent at Accor Apartments & Realty, you will be the face of our hospitality, delivering exceptional experiences for our valued guests. Your responsibilities will span from check-in to check-out, ensuring seamless interactions and memorable stays.Key Responsibilities:Roll out the Red Carpet: Ensure every guest feels like a...


  • Canberra, ACT, Australia Hyatt Full time

    {"title": "Guest Service Officer", "description": "About the RoleWe are seeking a highly motivated and customer-focused Guest Service Officer to join our front office team at Hyatt Hotel Canberra - A Park Hyatt Hotel. As a key member of our team, you will be responsible for creating a warm and welcoming experience for our guests through exceptional service...

  • Guest Service Officer

    8 hours ago


    Canberra, ACT, Australia Hyatt Full time

    About Hyatt Hotel CanberraLocated in the heart of Canberra, our hotel offers a unique blend of heritage and modernity. With 252 rooms and suites, our hotel provides a tranquil escape within a historic setting.What We OfferComplimentary and discounted accommodation at Hyatt properties worldwideAccess to complimentary shift meals and discounts for our Hotel...

  • Bell Attendant

    3 weeks ago


    Canberra, ACT, Australia Hyatt Full time

    About HyattAt Hyatt, we're passionate about creating unforgettable experiences for our guests. As a leader in the hospitality industry, we're committed to delivering exceptional service and exceeding our guests' expectations.Our CultureWe believe that hospitality is more than just a job – it's a career for people who care. Our team members are the heart of...

  • Bell Attendant

    2 weeks ago


    Canberra, ACT, Australia Hyatt Full time

    About HyattAt Hyatt, we're passionate about creating unforgettable experiences for our guests. As a leader in the hospitality industry, we're committed to delivering exceptional service and exceeding our guests' expectations.Our CultureWe believe that hospitality is more than just a job – it's a career for people who care. Our team members are the heart of...


  • Canberra, ACT, Australia Hyatt Corporation Full time

    Guest Service Officer Company Overview At Hyatt Corporation, we prioritize the well-being of our guests and team members, fostering an environment where everyone can thrive. Our commitment to excellence in hospitality is reflected in our values of Empathy, Integrity, and Inclusion. About the Role As a Guest Service Officer at Hyatt Hotel Canberra,...


  • Canberra, ACT, Australia Hyatt Corporation Full time

    Guest Service Officer Company Overview At Hyatt, we prioritize the well-being of our guests and employees, ensuring a supportive environment where everyone can thrive. Our legacy is rooted in family values, fostering friendships among colleagues while delivering exceptional service to our guests. About Hyatt Hotel Canberra - A Park Hyatt Hotel ...


  • Canberra, ACT, Australia Hyatt Corporation Full time

    Guest Service Officer Company Overview At Hyatt, we prioritize the well-being of our guests and team members, fostering an environment where everyone can thrive. Our heritage is rooted in family values, and we strive to create a workplace where colleagues become friends. We are dedicated to delivering exceptional service, making Hyatt a leader in the...