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Claims Portfolio Specialist

2 weeks ago

Sunshine Coast, Australia beBeeClaims Full time $60,000 - $80,000
Job Opportunity

This role plays a crucial part in our reputation and relationships, central to end-to-end service delivery of claims when our customers need us most.

Main Responsibilities
  • Manage your own portfolio of claims ensuring timely resolution
  • Process claims from start to finish delivering exceptional customer experiences
  • Problem solve daily to reach outcomes that benefit both clients and our organization
  • Be a key point of contact for customers assessors and service providers to ensure smooth claim processing
Requirements
  • Administration experience with strong attention to detail
  • Familiarity with case or portfolio management is advantageous
  • Excellent communication skills verbal and written
  • Presentation and articulation of information are essential
  • Multitasking and high-pressure environment handling skills required
  • Strong problem-solving skills sound decision-making capabilities