Payment Solutions Expert

15 hours ago


Sydney, New South Wales, Australia beBeeCustomer Full time $65,000 - $90,000

Delivering exceptional customer experiences and driving business growth is a top priority in this key role. As a Payment Solutions Officer at our organization, you will be part of a fast-paced sales and customer success team where strategic guidance, customer advocacy, and account retention are essential.

The ideal candidate will have a strong service orientation, excellent problem-solving skills, and the ability to collaborate effectively with others to achieve goals. Key responsibilities include:

  • Strategic Guidance: Provide expert advice to customers to maximize the value of our product or service
  • Customer Advocacy: Gather valuable insights from customers and provide actionable recommendations to improve our services
  • Account Retention: Proactively identify opportunities for expansion and limit risk of churn by collaborating with clients

This role requires a unique blend of technical and interpersonal skills. The successful candidate will be able to communicate complex ideas simply, build strong relationships with clients, and navigate multiple stakeholders to drive results.

Hatch exists to create an inclusive environment where everyone has equal opportunities for growth and development. We strive to empower individuals to reach their full potential and contribute to a diverse and dynamic team.



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