Senior Digital Project Leader

7 days ago

Sydney, New South Wales, Australia beBeeCustomer Full time $90,000 - $124,999
Job Title: Experience Design SpecialistAbout this Role

As a senior digital project leader, your responsibilities will include leading initiatives with a focus on efficiency, innovation, and timely delivery. You will localise global projects to ensure relevance and impact across markets.

You will manage scope, timelines, risks, and resources across multiple projects. Building and guiding high-performing teams with the right capabilities is also part of your role. Maintaining and evolving digital tools to support operational excellence will be essential in this position.

Collaborating across country and global teams to identify improvement opportunities will be crucial in this role. You bring a strong foundation in contact centre operations, and a passion for creating exceptional customer experiences. You're confident navigating complex environments and thrive when collaborating across diverse teams.

  • Leading digital-first projects
  • Localising global initiatives
  • Managing project scope, timelines, risks, and resources
  • Maintaining and evolving digital tools
Requirements

Key skills and qualifications:

  • Strong foundation in contact centre operations
  • Ability to navigate complex environments
  • Excellent collaboration and communication skills
  • Passion for creating exceptional customer experiences
What We Offer

A dynamic work environment that values innovation, teamwork, and employee growth.

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