Funding and Claims Specialist

1 day ago


Surrey Hills, Victoria, Australia Able Australia Full time

About the Role

We are seeking a highly skilled Funding and Claims Specialist to join our team at Able Australia. As a key member of our team, you will be responsible for managing client funding packages, monitoring funding levels, and resolving any issues that may arise.

Key Responsibilities

  • Accurately determine client funding amounts and types from Able's service agreements, NDIS myPlace, Support Co-ordinators or Plan Managers
  • Setup, monitor and maintain all individualised client funding packages on Able's systems, ensuring services are linked to the appropriate funder item numbers
  • Monitor client funding levels, liaising with the rostering team, and operations team when funding levels are low
  • Resolve internal and external funding queries
  • Claiming for all client services delivered by Able Australia, including NDIA and TAC on a weekly, fortnightly or other basis directly from the Funder, adhering to fixed timeframes
  • Resolve complex direct claiming errors and funder payment request rejections
  • Working with Funders, support co-ordinators and plan managers to resolve claiming errors or rejections whilst adhering to funder-defined processes
  • Work closely with internal stakeholders to ensure ongoing client rostering and efficient claiming practices

Requirements

  • Experience in accounts receivable and monitoring funding packages, including experience with NDIS
  • Ability to solve complex funding and claiming issues with multiple internal and external stakeholders
  • Ability to manage large workloads and prioritise demanding tasks while managing interactions with diverse internal and external stakeholders
  • Extensive knowledge of finance, business and client rostering software systems, preferably Carelink and TechnologyOne
  • Intermediate to advanced skills in Excel, including an understanding of V-lookups and various calculations and formulas
  • Formal qualifications in Finance, Commerce or Business, is preferred

About Able Australia

Able Australia is a leading provider of disability services across Tasmania, Victoria, the ACT and Queensland. For over 50 years we have been delivering innovative support services to people with multiple disabilities and deafblindness.

As a registered provider of the National Disability Insurance Scheme (NDIS), our vision is to enable the people we support to live the life they choose.



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