Operations Director

1 week ago

Queanbeyan, New South Wales, Australia beBeeLeadership Full time $150,000 - $170,000
About the Role

As a leader in our community, you will oversee the day-to-day operations of our residential care home and be responsible for ensuring exceptional service delivery to our customers.

Key responsibilities include:

  • Leading and managing all aspects of our operations
  • Engagement with customers, employees, stakeholders, and business partners
  • Delivery of high levels of customer satisfaction and positive outcomes
  • Compliance with regulatory requirements
  • Financial performance and growth

To succeed in this role, you will need:

  • Tertiary qualifications in Business, Hospitality, Health, or Social Science
  • Advanced communication skills (verbal and written) and interpersonal skills
  • Demonstrated success in managing operations to achieve outstanding care outcomes and financial growth
  • Exceptional leadership experience in managing operations in a customer-driven industry
  • Exceptional relationship management skills leading to high levels of community engagement
  • Demonstrated experience in change management, quality systems, and compliance
  • Capacity to implement new models of care in a complex operating environment
  • Demonstrated understanding and commitment to resident-directed care

Benefits

We offer a dynamic and supportive work environment that values innovation, teamwork, and excellence. Our goal is to attract and retain talented professionals who share our vision and passion for delivering exceptional care and services to our customers.

What We Offer

* Competitive salary and benefits package

* Opportunities for professional development and career advancement

* Collaborative and inclusive work environment

* Recognition and reward for outstanding performance

How to Apply

If you are a motivated and results-driven individual who shares our passion for delivering exceptional care and services, please submit your application, including your resume and a cover letter outlining your relevant experience and qualifications.

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