Retail Department Manager

1 week ago


Mackay, Queensland, Australia Officeworks Ltd Full time
About the Role

We are seeking a highly skilled and experienced Retail Department Manager to lead our team at Officeworks Ltd. As a key member of our leadership team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and developing a high-performing team.

Key Responsibilities
  • Lead and motivate a team of retail professionals to achieve sales targets and key performance indicators (KPIs).
  • Develop and implement strategies to enhance customer satisfaction and loyalty.
  • Manage inventory levels, ensuring stock is always maintained and customers have access to the products they need.
  • Craft a shopping experience that is visually appealing and safe for customers.
  • Collaborate with fellow leaders and departments to achieve overall store success.
About You

We are looking for a seasoned retail professional with a proven track record of leadership and customer service excellence. You will have outstanding communication and interpersonal skills, with the ability to build strong relationships with your team and customers.

Our Culture

At Officeworks Ltd, we value diversity and inclusion, and we are committed to creating a workplace culture that is inclusive and respectful. We offer a range of benefits, including monthly rostered days off, generous team member discounts, and a great work-life balance.



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