Retail Operations Team Lead

2 weeks ago


Melbourne, Victoria, Australia Savers Australia Full time
About Us

Savers Australia is a global reuse champion, dedicated to making a positive impact in our community.

Job Overview

We are seeking an experienced Retail Operations Team Lead to join our team at our Carrum Downs store. This is a full-time opportunity for the right candidate to lead and motivate our Retail Operations Team.

Key Responsibilities
  • Oversee day-to-day functions of the sales floor, ensuring seamless customer service and exceptional retail experience.
  • Proactively identify opportunities to enhance efficiencies and drive business growth through creative thinking and analytical skills.
  • Lead by example, modelling outstanding customer service and setting high standards for the team.
  • Welcome and train new team members, supporting them to succeed and grow in their roles.
Requirements
  • Availability for full-time hours, including weekends and public holidays.
  • Experience managing teams in fast-paced retail environments, preferably with a track record of driving sales growth and improving efficiency.
  • Strong communication and coaching skills, with the ability to empower and inspire team members to achieve their goals.
  • Impact-driven mindset, committed to making a positive difference in our community.
  • Customer-focused attitude, passionate about delivering exceptional experiences for our valued customers.
  • Eager to learn and adapt, always looking for ways to improve processes and outcomes.
  • Unwavering commitment to doing the right thing, upholding our company values and integrity.
About Our Business

We pride ourselves on being a dynamic and fun workplace, where every day is different and exciting. As a Savers Australia team member, you'll have access to training and career development opportunities, quarterly bonuses, and discounts across a range of retailers and attractions. We're committed to creating a positive impact in our community and promoting sustainability through reuse and recycling.

Estimated annual salary: AU$80,000 - AU$110,000, depending on experience and qualifications.



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