Leading Retail Operations Manager

3 days ago


South Melbourne, Victoria, Australia Spotlight Retail Group (SRG) Full time
Job Overview

A competitive salary of $70,000 - $80,000 per annum, plus superannuation and quarterly profit share bonus, is on offer for this full-time Department Manager role at Spotlight Retail Group (SRG)

Key Responsibilities
  • Support the Management Team in overseeing store operations, ensuring smooth and efficient processes across departments.
  • Drive sales growth by achieving KPI targets and exceeding sales goals.
  • Lead a team to deliver outstanding customer service, modelling values through an inverted triangle leadership structure.
  • Manage high-volume stock efficiently, maintaining inventory integrity and managing stocktake initiatives.
  • Execute merchandising plans to align with business standards and launch catalogue campaigns effectively.
  • Recruit and train team members to build a high-performing department aligned with our culture and goals.
Requirements
  • Retail management experience is essential.
  • Experience in high-volume stock management is highly preferred.
  • An owner's mindset to lead the team with pride and responsibility.
  • A positive, goal-oriented attitude to inspire and motivate the team.
  • Strong communication skills to lead and mentor effectively.
  • First aid certification or willingness to complete training at our expense.
  • Strong computer skills to manage inventory and reporting tools.
  • Visual merchandising and store presentation skills, including ability to work with planograms, promotional activates, and stock rotation.
  • Business acumen to work with sales and stock reports daily to effect change.
Benefits
  • Competitive salary with potential for bonuses.
  • Superannuation benefits.
  • Quarterly profit share bonus opportunity.
  • Leadership training program to support growth in soft and hard leadership skills.
  • Work-life balance with rotating roster, enjoying two full weekends off every month.
  • Multi-branded discount to use at Spotlight, Harris Scarfe, and Anaconda stores.
  • Employee assistance program for support in life, family, health, work, and money matters.
  • Recognition and incentives through annual awards and regular programs.
  • Social responsibility initiatives in environment, philanthropy, and ethical business practices.


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