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Key Account Manager

2 months ago

North Sydney Council, Australia Galderma Full time
About Galderma

Galderma is a leading dermatology company dedicated to delivering innovative medical solutions to meet the needs of patients and healthcare professionals worldwide.

Job Title: Key Account Manager - Pharmacy

We are seeking a highly skilled Key Account Manager - Pharmacy to join our team based in North Sydney. As a Key Account Manager, you will be responsible for leading and developing Galderma's business strategies to establish and exceed profitable relationships with selected State & National Pharmacy Banner Groups.

Key Responsibilities:
  • Develop, plan, and execute integrated sales strategies and promotional programs to drive year-on-year sales and profitable growth within selected Pharmacy Banner Groups.
  • Strive for category leadership both on and off the shelf to maximize results.
  • Closedistribution gaps in collaboration with the Galderma Field Team.
  • Assist the National Business Manager in implementing key account strategies to drive excellence in account execution.
  • Achieve annual sales growth and trade promotional spend targets for assigned customers.
  • Own customer forecasting and propose required investment levels during annual Brand and Account Planning processes.
  • Negotiate and establish Account Trading Terms, ensuring compliance.
  • Provide regular performance updates against account KPIs, including scan results and ex-factory tracking.
  • Manage total trade investment in assigned accounts to targeted levels.
  • Monitor promotional effectiveness, analyse ROI, and adjust plans as needed.
  • Prepare and deliver customer presentations and reviews.
  • Monitor and correct assigned inventory shortfalls.
  • Collaborate with the brand team to implement National Brand campaigns at the account level.
  • Participate in cross-functional teams for customer and shopper activations and NPD launches.
  • Provide direction and leadership to the 3rd party field team to maximize execution.
  • Stay updated on competitor activities and provide timely updates to the business.
  • Attain a high level of product technical knowledge and basic understanding of skin conditions and diseases through internal training.
  • Support the NBM in promotional management of Tier 1 banners, including administration and event/campaign coordination.
Requirements:
  • Bachelor's degree or equivalent.
  • Key Account Management experience in the FMCG industry.
  • Experience in Health & Beauty, and Pharmacy or Grocery channel is desirable.
  • Proficiency in IRI/Aztec and IQVIA databases.
  • Proficient in Negotiation & Influence, Customer/Consumer/HCP Sales Management, 4P/3D/CARS Execution.
  • Knowledge in Business Planning & Monitoring, Building Business/Customer Relationships, Brand and Consumer Promotion Management, Consumer/Customer/HCP Shopper Insights, and Finance.
What We Offer:

We are committed to providing a competitive and attractive salary package along with additional benefits such as:

  • Professional development, offering opportunities for training, education, and career advancement.
  • Employee recognition and rewards.
  • Health and wellness benefits.

We are an organisation that embraces diversity & inclusion. We believe we deliver better outcomes by reflecting the perspectives of our diverse customer base.