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Patient Service Coordinator
2 weeks ago
As a patient administration officer, you will be responsible for providing exceptional customer service and support to patients and their families.
This part-time position involves checking in and admitting patients for private elective surgeries and public waitlist bookings. You will interact with multiple stakeholders and have direct contact with patients.
Key Responsibilities- Provide excellent customer service and communication skills
- Ensure accurate and timely data entry for operational efficiency
- Develop strong oral and written communication skills
- Manage time effectively, prioritise tasks and maintain a high level of productivity
- Understand medical terminology and health fund contracts
- Maintain high computer literacy levels
- Work collaboratively as a team player to promote a professional and positive team culture
Our organisation offers a comprehensive benefits package that includes wellness benefits, discounted onsite parking, and Fitness Passport access.
- Wellness benefits including holistic support and discounted services for employees and their immediate families
- National deals and discounts through our rewards program
- Various leave options, salary packaging, additional superannuation, novated motor vehicle leasing, and airline/club memberships