Empowering Client Care Specialist

4 weeks ago


Ballarat, Victoria, Australia Uniting AgeWell Full time
About Our Organisation

At Uniting AgeWell, our mission is to empower older individuals to live independently and with dignity in their own homes. We strive to provide high-quality care and support services that cater to the diverse needs of our clients.

Salary Package

We offer a highly competitive salary package, including above award hourly rates, up to $15,900 tax-free via salary packaging, and an additional $2,650 for meals and entertainment annually.

Job Description

This part-time role as a Care Advisor will involve managing a caseload of clients and advocating for their independence through personalised care plans and Home Care Packages.

  • You will conduct regular in-home visits to assess and support clients.
  • You will perform initial assessments of prospective clients, identifying core needs, and making recommendations or referrals.
  • You will develop, implement, evaluate, and regularly review personalised care plans in consultation with clients and their families.
  • You will collaborate with Care Organisers to coordinate services as outlined in care plans.
Key Responsibilities

Your key responsibilities will include:

  • Conducting regular in-home visits to assess and support clients.
  • Performing initial assessments of prospective clients, identifying core needs, and making recommendations or referrals.
  • Developing, implementing, evaluating, and regularly reviewing personalised care plans in consultation with clients and their families.
  • Collaborating with Care Organisers to coordinate services as outlined in care plans.
  • Liaising with healthcare providers, allied health professionals, social workers, and community services to ensure holistic care for clients.
Required Skills and Qualifications

We are seeking a highly skilled and experienced Care Advisor who thrives in a dynamic environment and is committed to empowering clients to live independently in their own homes.

  • You will have extensive case management experience, supporting clients with complex needs.
  • You will be proficient in care planning and implementation, aligning with Consumer Directed Care principles.
  • You will have strong knowledge of CHSP and HCP, including funding models, service delivery, and compliance requirements.
  • You will possess exceptional communication and interpersonal skills, building trusted relationships with clients, their families, and multidisciplinary teams.
Benefits

We offer a range of benefits, including:

  • Competitive pay and salary packaging options.
  • Annual leave loading.
  • Career growth opportunities.
  • An employee assistance program providing confidential 24/7 support.


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